Process and Methodology
How AIS engages with clients: documented, repeatable processes for service delivery, from 24/7 availability to on-call consulting.
AIS follows documented, repeatable processes for how we engage, deliver, and support. Explore the methodologies below to see how we structure service delivery and ongoing support engagements — from 24/7 availability to on-call, as-needed consulting — so you know exactly what to expect at every step.
On Call, As Needed: This Level Is Customer Initiated, With AIS Providing Consulting And Planning Advice As Needed
Customers specifically request or provide approval before work is performed. This is commonly initiated either by contacting the AIS Helpdesk or in response to a monitoring alert for customers that have selected this Support Preference.
SaaS (67)
Consulting (3)
Related Pages
- On Call, As Needed: This Level Is Customer Initiated, With AIS Providing Consulting And Planning Advice As Needed
- We Offer 24/7 Availability To Address Your Challenges And Questions As They Arise
- SaaS
- CoManagedServices
- Consulting
- comanagedservices
- consulting
- saas
- Threat Actor Device Fingerprints
- Device Outage Detection
- Compromised Passwords
- Accidentally Deleted Emails
- Anomalous Logins
- Appliance Sensor Monitoring
- Application Monitoring
- Business Intellectual Property
- Camera Sensor Monitoring
- Centralized Monitoring
- Environment Sensor Monitoring
- External Vulnerabilities
- Firewall Sensor Monitoring
- IT Environment Documentation
- IT Inventory Management
- LoadBalancer Sensor Monitoring
- Login Failures
- Login History
- Network Sensor Monitoring
- Performance Monitoring
- Power Sensor Monitoring
- Printer Sensor Monitoring
- Proprietary Applications Security
- Root Cause Analysis
- Server Sensor Monitoring
- Server SSH Key Access Monitoring
- Service Log Consolidation
- SIEM Microsoft Events To Monitor
- SIEM Firewall Alerts
- SIEM Office 365 Alerts
- SIEM Syslog Alerts
- SIEM Windows Event Log Alerts
- Storage Sensor Monitoring
- Temperature Monitoring
- Threat Intelligence Alert Destination IP Threat Indicated
- Threat Intelligence Alert Source IP Threat Indicated
- Unauthorized 3rd Party Application Detection
- User Behavior Analysis
- VPN Monitoring
- Windows Account Usage
- Windows Application Crashes
- Windows Application Whitelisting
- Windows Boot Events
- Windows Certificate Services
- Windows Clearing Event Logs
- Windows Defender Activity Monitoring
- Windows DNS/Directory Services
- Windows External Media Detection
- Windows Group Policy Errors
- Windows Kernel Driver Signing
- Windows Microsoft Cryptography API
- Windows Mobile Device Activities
- Windows Network Policy
- Windows Pass The Hash Detection
- Windows PowerShell Activities
- Windows Printing Services
- Windows Remote Desktop Logon Detection
- Windows Software And Service Installation
- Windows System Integrity
- Windows System Or Service Failures
- Windows Task Scheduler Activities
- Windows Windows Firewall
- Windows Windows Update Errors
- Windows File Modification Monitoring
- Windows Patch Assurance
- Wireless Sensor Monitoring
- Workstation Sensor Monitoring