IT Administrative Services

Routine, process-driven IT tasks that often require communication and collaboration with other departments across your organization.

Beyond break/fix support, every organization needs recurring administrative IT work — policy upkeep, onboarding and offboarding, inventory tracking, and coordination with stakeholders across departments. AIS IT Administrative Services covers this routine, process-driven work so it doesn’t fall through the cracks or land solely on your internal team.

Scope Your Project

Tell us which of the services below fit your needs — our team will use your answers to scope the tasks and requirements for your project.

Is your Business looking for any of these IT Solutions?

  • Backup and disaster recovery policy development
  • Security and privacy policy development
  • Risk management policy development
  • End-user IT policy development
  • Employee IT onboarding/offboarding
  • IT inventory management
  • Stakeholder communication coordination

Example Project Plan

Discovery
  • Identify IT requirements by employee department
  • Identify CRM access needs by employee department
  • Identify software subscription expiration and renewal dates
  • Identify stakeholder communication preferences
Design Review
  • Business continuity plan
  • Disaster recovery plan
  • Data security and privacy policy
  • Data breach response policy
Planning
  • Identify how many desktops/laptops to keep in stock for short-notice employee needs
Recurring Ongoing/As Needed
  • Provision/de-provision employee access to internal services
  • Phone system/VoIP provisioning and de-provisioning
  • End-user remote access
  • CRM account provisioning and de-provisioning
  • Update IT environment documentation
  • Document asset and license details in the client management platform
  • Coordinate recurring meetings/calls according to stakeholder preferences
Recurring Quarterly
  • Review lease and warranty expirations
Recurring Yearly
  • Review and update acceptable use policy
  • Update emergency contact information
Validation
  • Review internal resource access needs by employee group