Technology has transformed what’s possible for today’s small and medium-sized organizations, but it also increases exposure to potential security risks.
Service Support provides all operative Processes necessary for the handling of Service interruptions and for the implementation of Changes
The goal is to improve efficiency and achieve predictable service delivery.
Information technology service management (ITSM) are the activities that are performed by an organization to design, build, deliver, operate and control information technology (IT) services
The objective of change management in this context is to ensure that standardized methods and procedures are used for efficient and prompt handling of all changes to control IT infrastructure, in order to minimize the number and impact of any related incidents upon service.
General Information related to AIS Solution Capabilities
June 9, 2021