Vendor Management
Standardized, routine, process management services related to 3rd-party vendors that provide products and services to the customer. Includes coordination with client vendors (phone, internet, software, etc) This service does not include certain projects that would require detailed discovery or project management services performed outside the scope of this engagement.
Qualification Questions
Is subscriptions/renewals required? If so, how many users?
Is warranty replacement coordination required? If so, how many users?
Is project management 3rd party vendor projects required?
Is it services required? If so, how many users?
Example Project Plan
Discovery
- Identify Products and Services requiring renewal
- Identify all equipment vendors
- Identify all services vendor contacts, contracts
- Identify customer internal purchase approval process and requirements
- Identify client vendor contacts and contracts
Recurring Ongoing/As Needed
- Process renewals according to client purchase approval process
- Coordinate replacement logistics with vendor and end user
- Coordinate vendor access to customer systems and locations
Design Review
- Confirm vendor project scope and change order approval process
Planning
- Identify all vendor upcoming projects
Recurring Tasks
Process renewals according to client purchase approval process
Coordinate replacement logistics with vendor and end user
Coordinate vendor access to customer systems and locations
Last modified
August 2, 2022