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All Information Services, Inc. (AIS)

AIS is a full-service technology solutions firm, providing industry-leading IT solutions, services, and support. Our company was founded in 2002 to make it easier for companies of all sizes to access the right IT expertise needed to manage the digital systems that drive today’s business operations.

That remains our mission today. Our team of experienced technicians, engineers and consultants are experts in their fields and understand how to help you get the most out of your technology investments. Whether deploying an AIS solution, partnering with us for project-based IT support or taking advantage of our team for ongoing system maintenance, we’re committed to your success.

Team

Innovation

Certifications

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Vendor Partnerships

Contact

Privacy Policy & Disclosures

Why Partner with AIS?

Getting Started with AIS

Service Delivery
Service Methodology, Project Management Process, and Consulting capabilities

Project Management
AIS Project Management Approach, Methodology, and Structure

Support Structure
Key roles involved in providing consistent managed information technology services

Relationship Management
Each client relationship and arrangement is unique based upon the type of service delivery that is required of AIS.

Service Level Objectives
Service Level Objective AIS Network Operations Center (NOC)

Service Request Escalation Procedure
Procedure: Support request is received. Client information is identified. Help Desk ticket is created.

Solutions

AIS Labs

Managed Services

Consulting

Careers at AIS

Account Executive
Responsible for ensuring that our clients and prospect's teams are aware of the capabilities of AIS and building relationships with those teams for AIS.

AV Installer
Experienced AV Installers interested in joining an IT Managed Services team to gain experience working with server/network/cloud infrastructure.

Data Cabling Technician
Experienced Data Cabling Technicians interested in joining an IT Managed Services team to gain experience working with server/network/cloud infrastructure.

Full Stack Developer
Experienced Full Stack Developer interested in leveraging open-source vulnerability monitoring and management available to small/medium-sized organizations

Low Voltage Wiring Installer
Experienced Low Voltage Wiring Installers interested in joining an IT Managed Services team to gain experience working with server/network/cloud infrastructure.

PHP Developer
Experienced PHP Developer interested in leveraging open-source vulnerability monitoring and management available to small/medium-sized organizations

Principal Consultant
Responsible for evaluating assigned Client IT needs and opportunities, identifying potential IT environment efficiency and risk improvement

Senior Network Engineer
Experienced leader in networking technology across multiple hardware vendors.

Service Desk Tier One
Exceptional customer service through frontline technical support for end-users.
Solutions
Getting Started
Pricing

Solutions

IT Escalation Support

High-level and specialized IT support provided by subject matter experts for specific technical areas. Often including, but not limited to data integrity (network security and backup disaster recovery planning), server and critical network maintenance and monitoring, responsiblility for the performance, reliability, and integrity of critical infrastructure, and coordination with software vendors.

Example Project Plan

Recurring Ongoing/As Needed

Troubleshoot Server Hardware or Software Issues
Troubleshoot Network Hardware or Software Issues

Discovery

Identify customer specific server change management requirements
Identify customer specific network change management requirements

Recurring Monthly

Server Maintenance
Monthly Server Backup Testing
Ad Hoc Network Consulting

Recurring Yearly

Annual Disaster Recovery Testing

Recurring Quarterly

Quarterly Backup Maintenance
Firewall Firmware Update

Recurring Tasks

Troubleshoot Server Hardware or Software Issues

Server Maintenance

Monthly Server Backup Testing

Annual Disaster Recovery Testing

Troubleshoot Network Hardware or Software Issues

Ad Hoc Network Consulting

Last modified March 1, 2024