Common Helpdesk Needs

List of applications most commonly supported by the AIS Helpdesk

Our Help Desk supports popular applications for:
Desktop Publishing
Graphics
Office Suites
Browsers
Email
Anti-Virus
Word Processing
Database
Domains
PC and Network
Operating Systems
Wireless Device

Other support includes:

  • PC and network troubleshooting
  • Handheld device configuration
  • Popular applications for business
  • Administrative tasks
  • Software installations
  • Virus/spyware removal
  • File/folder restores

Even the little things…

  • Resetting passwords
  • Unlocking accounts
  • Creating user accounts and groups
  • Setting file and folder permissions
Helpdesk Services

Explore our Solutions

Organizations are constantly faced with the challenge of adopting new technologies while safeguarding against potential security threats. The need for robust IT solutions has never been more pressing.
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AIS Labs

AIS offers a variety of technology solutions leveraging enterprise open-source software, developed and maintained by AIS engineers. These include AIS Managed Firewall, NMS, SIEM, and VoIP.

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Managed Services

Partner with our experienced team for peace of mind when it comes to your IT needs. AIS offers proactive, ongoing IT support and maintenance, including regular monitoring, break/fix support, preventive maintenance, software upgrades and more.

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Consulting

Leverage our team of experts for on-demand consulting and project-based support. AIS can advise on and support all of your urgent and critical IT projects, from upgrades and migrations to departmental IT budgets and information security.

AIS offers top-notch security solutions to keep your business safe from potential breaches. Don't leave your data vulnerable - partner with AIS for peace of mind.

Last modified September 14, 2021