IT Staff Augmentation

We build up of full day of work from our queue of monitoring alerts to create a full day of onsite tasks AND when an emergency issue comes up we can subsidize any remainder of the day with alerted tasks from the proactive monitoring reports.

Qualification Questions

Is Tier 3 Engineer On Site One Full Day Per Week Required? If So, How Many Weekly Visits?
Is Tier 2 Engineer On Site One Half Day (4 Hours) Required? If So, How Many Monthly Visits?
Is Workstation Setup (non Specialized) Required? If So, How Many Workstations?
Is Tier 3 Engineer On Site 8 Hour Day Required? If So, How Many Days?
Is Tier1/tier2 Onsite Support Full Day Required? If So, How Many Days?

Example Project Plan

Recurring Weekly
  • Tier 3 Engineer On Site 8 Hour Day
Planning
  • Coordinate On Site Schedule With Customer Contact
Discovery
  • Onboarding

Recurring Tasks

Tier 3 Engineer On Site 8 Hour Day
Coordinate On Site Schedule With Customer Contact

Last modified July 6, 2021