Disk I-and-O Problem Prevented Exchange From Gaining Read-and-write Access Possible Mail Flow Stop

AIS Monitoring Platform has discovered that an attempt to open the file for read/write access failed with system error. The open file operation will fail with error. The file is either a .chk file such as E00.chk or a database file such as priv1.edb or priv1.stm. This is a generic error that appears whenever a disk input/output (I/O) problem prevents Exchange from gaining access to a requested page in the database or to a check file. A disk or controller failure may have occurred, and access to the entire drive has been lost, sometimes temporarily. This issue may also occur because the path for the check file (such as E00.chk) is not correct, which may be caused by a drive failure. Impact : This impact mail flow to be down.

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Last modified April 17, 2020