Critical Impact

Critical Impact Events and Alerts


CA BrightStor Backup Agent RPC Server Not In Running State
    This alert condition indicates that the CA BrightStor Backup Agent RPC Server service is not running.
CA BrightStor Backup Agent RPC Server Not In Running State [Unexpected]
    This alert condition indicates that the CA BrightStor Backup Agent RPC Server service terminated unexpectedly.
EFolder Backup Failed
    eFolder backup failed
Intronis Backup Job Failed
    Intronis backup job failed
Shadow Protect Backup Job Failed
    This alert condition indicates that the ShadowProtect backup job failed.
ShadowProtect Service Not In Running State
    This alert condition indicates that the ShadowProtect service service is not running.
ShadowProtect Service Not In Running State [Unexpected]
    This alert condition indicates that the ShadowProtect service terminated unexpectedly.
VaultLogix Backup Failed For Desktop
    VaultLogix backup failed for desktop
Veritas Daily Backup Has Failed To Execute
    This alert condition indicates that a Symantec Backup Exec daily backup job failed to execute. The IntelliMon agent relies on the job configuration details entered in the ITSPortal > RMM Setup > Monitoring > Symantec Backup Exec page.
Veritas Monthly Backup Has Failed To Execute
    This alert condition indicates that a Symantec Backup Exec monthly backup job failed to execute. The job configuration details should be verified for accuracy in the ITSPortal > RMM Setup > Monitoring > Symantec Backup Exec page.
Windows Server Backup Failed
    This alert condition indicates that Windows server backup has failed.
Last modified April 17, 2020