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Senior Project Manager
Tim came to AIS in 2017 with a curious mind and passion to learn. With a degree in IT Management and a background in networking he quickly felt at home at AIS. Tim has a keen eye for building efficiency through process improvement and standardization. He plays a key role in developing and improving the processes throughout the company, with a focus on business channel integration. Tim also oversees many simultaneous projects. He collaborates with Client Stakeholders, Engineers, and Channel Partners to ensure a smooth implementation and excellent customer experience. Outside of work, you can find Tim hosting monthly AIS game nights, spending time with his wife and two cats, or remodeling his house.
Hard Drive Recovery
Architecture/Solution Design/Build turns the service strategy into a plan for delivering the business objectives and provides good-practice guidance on the design of IT services, processes, and other aspects of the service management effort. Design also addresses how a planned service solution interacts with the larger business and technical environments, service management systems required to support the service, processes which interact with the service, technology, and architecture required to support the service, and the supply chain required to support the planned service.
Provide ongoing real-time detail and alerting for conditions identified in one-time assessment reports
Support tickets are created if one of the conditions being monitored is triggered from the list. We utilize active-yet-unobtrusive software to track and analyze your server activity around the clock. When a system or function fails to work properly, an alert is generated and our team will immediately investigate the issue. Once we’ve identified the problem, we’ll take steps to fix it — remotely at first, and we’ll escalate our response as necessary.
Provides a real-time, complete map of physical and logical topologies. Quickly find and visually isolate any part of a network. Automated IP Address Management(IPAM) currently in use and which devices are using them. Preconfigured and customizable alerting. Understand and improve the stability of a network with usage and health stats. Inventory and monitor the services running on nearly any device on a network. All the technical debugging metrics in a single pane of glass.