Tim Huizinga

Senior Project Manager

4 minute read

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Profile

Senior Project Manager

Bio

Tim came to AIS in 2017 with a curious mind and passion to learn. With a degree in IT Management and a background in networking he quickly felt at home at AIS. Tim has a keen eye for building efficiency through process improvement and standardization. He plays a key role in developing and improving the processes throughout the company, with a focus on business channel integration. Tim also oversees many simultaneous projects. He collaborates with Client Stakeholders, Engineers, and Channel Partners to ensure a smooth implementation and excellent customer experience. Outside of work, you can find Tim hosting monthly AIS game nights, spending time with his wife and two cats, or remodeling his house.

Implementation Types

Data Recovery

Hard Drive Recovery

Security Camera Assessment And Solution Design

Architecture/Solution Design/Build turns the service strategy into a plan for delivering the business objectives and provides good-practice guidance on the design of IT services, processes, and other aspects of the service management effort. Design also addresses how a planned service solution interacts with the larger business and technical environments, service management systems required to support the service, processes which interact with the service, technology, and architecture required to support the service, and the supply chain required to support the planned service.

Network Closet Refresh

Implementation Guidelines

Infrastructure Cabling CAT6 Keystone-and-Wall Plate Materials Per Cable Ran
AIS Managed Firewall Add On Per 10 VPN Users
AIS Managed Firewall Add On For Night-and-Weekend Cutover Per Location
Add On Per VLAN
AIS Managed SIEM Implementation Base

Provide ongoing real-time detail and alerting for conditions identified in one-time assessment reports

Desktop Endpoint Management

Support tickets are created if one of the conditions being monitored is triggered from the list. We utilize active-yet-unobtrusive software to track and analyze your server activity around the clock. When a system or function fails to work properly, an alert is generated and our team will immediately investigate the issue. Once we’ve identified the problem, we’ll take steps to fix it — remotely at first, and we’ll escalate our response as necessary.

AIS Managed Firewall Service AIS Managed Firewall HA Pair
Managed Security Operations Center(SOC) Services Implementation
Managed Security Operations Center(SOC) Services 24x7 Monthly
AIS Managed NMS Baseline Implementation Block Hours

Provides a real-time, complete map of physical and logical topologies. Quickly find and visually isolate any part of a network. Automated IP Address Management(IPAM) currently in use and which devices are using them. Preconfigured and customizable alerting. Understand and improve the stability of a network with usage and health stats. Inventory and monitor the services running on nearly any device on a network. All the technical debugging metrics in a single pane of glass.

CSP Licensing
Helpdesk Services Service Taskfire Ticketing Portal
Helpdesk Services Service 24x7 Call Center Triage
Helpdesk Services Service 24x7 Initial Troubleshooting
Helpdesk Services Implementation Onboarding
Baseline Project Management
Setup Customer Provided BDR
Infrastructure Cabling Project Management
Camera Settings Configuration
Camera Physical Installation And Pointing Interior
Security Camera Implementation Project Management
License Microsoft 365 Business Standard
Application Assessment
Cloud Assessment
CJIS Compliance Assessment
Baseline Hard Drive Recovery
On Site Assessment And Solution Design
External Vulnerability Assessment
Rip And Replace Existing Patch Cables
Cable Management
Full Port Documentation
Patch Cable Labeling
Misc Cable Management Hardware
Site Survey + Port Planning
Rack And Stack New Switch
Firmware Upgrade
Account Management
Physical Server Relocation 1st Server
2nd Technician
Physical Server Relocation Additional Server
Power Down And Power Up Servers
After Hours Move
Camera Physical Installation And Pointing Exterior

Implementation Tasks

Present Network Design To Customer
Alert Conditions And Configuration
Verify All Requirements Are Provided
Kickoff Call
Setup Taskfire Workflows
Design Desired Task Flows
Taskfire Customer Training
Gain Access To Relevant Systems And Monitoring
Train Staff On Required Processes
Document Processes And Customer Requirements
Document Environment Details
Troubleshoot Support Calls
Create Ongoing Reports
Answer Support Calls And Escalate To Customer Contact
Server Installation
Server Provisioning
Mount Cameras
Point Cameras
Configure Camera Settings
Recover Data On Hard Drive
Ship Device, Destination Device, And Encryption Key
Return Components To Customer With Prepaid Shipping Label
Remove And Replace Each Cable In The Switch And Patch Panel
Site Survey
Port Planning
Fill Out Patch Panel To Switch Port Spreadsheet
Provide Port Documentation To Customer
Organize And Velcro Cable Bundles Together
Feed Cables Through Customer Provided Cable Management
Unbox New Switches
Rack Each Switch
Identify Specific Monitoring Needs
Configure 2nd Location

Implementation Task Checklists

Ensure Final Billing Is Completed
Rack And Stack Server
Connect Server To The Network
Initial Software Setup
Test Network Connectivty
Test Camera Connectivity
Remove Existing Camera
Mount New Camera
Connect Camera To The Network
Angle Camera Towards Desired Location
Fine Tune Placement Of The Image
Verify Image With Customer
Configure Resolution And Clarity
Configure Camera Network Settings
Setup Motion Settings
Setup Camera Streams
Setup PTZ Settings If Applicable

Last modified April 20, 2021