IT Service Management

IT Service Management

  • ​Performing the functions necessary to align the overall IT function with the Client's Business Strategy
  • Internal Client IT Processes and Policies, Change management, Best Practices
  • IT Environment Strategy (i.e. stay on-premise or migrate to cloud)
    • Thin Client vs. Desktop/Laptop vs. Mobile device
    • Discuss and review new solution options
    • End-user device management
  • Strategy for IT supporting business processes
  • Budgeting
  • 3rd-party Vendor selection​​

Last modified April 14, 2021