Hybrid Support

IT Assessment
    Detailed information on every asset, including those not physically connected to the network, is a timely process for any IT professional. Additionally, being able to identify all risks from misconfigurations, network vulnerabilities and user threats is often unobtainable by most is extremely valuable information to have. Finding a way to gather this information across all environments, from on-prem, to remote, to cloud, to work-from-home requires a great deal of knowledge and experience. This is why having a team of Engineers with the training and toolset to accomplish this the only way to get that information.
IT Assessment Deliverables
    Asset Detail Report, Baseline Report, Network Management Plan, Health Report, Risk Report, Excel Detailed Asset Report, Full Detail Word Report, Layer2-3 Report and Visio Files, Server Aging Report, Windows Patch Report, Windows Service Account Report, Anomalous Login Report, Security Health Report, Security Management Plan, Security Risk Report, Data Breach Liability Report, External Vulnerability Scan Detail Report, Login Failures by Computer Report, Login History by Computer Report, Outbound Security Report, Security Policy Assessment, Share Permission Report, User Behavior Analysis Report, SQL Server Health Report, Database Detail Report, Database Maintenance Plan Report, Routine Health Report, SQL Server Agent Jobs Report, SQL Server Detail Report.
Root Cause Analysis
    With the increased complexity of monitoring, an issue can be cumbersome to diagnose. Many symptoms for an outage or performance disruption can look similar on the surface, but in fact the cause of the issue is quite different. Without proper monitoring strategy in place, the root cause diagnosis for that issue, can take time and resources to identify and ultimately resolve. Critical outages affecting user experience or their ability to work can have significant impact on the bottom-line and user perceptions.
Windows Software And Service Installation
    As part of normal network operations, new software and services will be installed, and there is value in monitoring this activity. Administrators can review these logs for newly installed software or system services and verify that they do not pose a risk to the network.It should be noted that an additional Program Inventory event ID 800 is generated daily on Windows 7 at 12:30 AM to provide a summary of application activities (e.g., number of new application installations). Event ID 800 is generated on Windows 8 as well under different circumstances. This event is beneficial to administrators seeking to identify the number of applications that were installed or removed on a machine.
Last modified May 26, 2021