.ticket-state {
    padding: 5rem 1rem;
}

.ticket-state__shell {
    max-width: 880px;
    margin: 0 auto;
    padding: 3rem;
    border-radius: 32px;
    text-align: center;
    box-shadow: 0 30px 80px rgba(15, 23, 42, 0.12);
}

.ticket-state--success .ticket-state__shell {
    background: linear-gradient(180deg, #ffffff 0%, #f3fbf7 100%);
    border: 1px solid rgba(22, 163, 74, 0.12);
}

.ticket-state--error .ticket-state__shell {
    background: linear-gradient(180deg, #ffffff 0%, #fff8f6 100%);
    border: 1px solid rgba(220, 38, 38, 0.12);
}

.ticket-state__eyebrow {
    margin: 0 0 0.85rem;
    text-transform: uppercase;
    letter-spacing: 0.14em;
    font-size: 0.82rem;
    font-weight: 700;
    color: #3371e3;
}

.ticket-state__icon {
    width: 88px;
    height: 88px;
    margin: 0 auto 1.5rem;
    border-radius: 50%;
    display: grid;
    place-items: center;
    font-size: 2.5rem;
    font-weight: 800;
}

.ticket-state--success .ticket-state__icon {
    color: #15803d;
    background: rgba(34, 197, 94, 0.12);
}

.ticket-state--error .ticket-state__icon {
    color: #b91c1c;
    background: rgba(248, 113, 113, 0.14);
}

.ticket-state__title {
    margin-bottom: 1rem;
    color: #0f172a;
    font-size: clamp(2rem, 3vw, 3rem);
}

.ticket-state__description {
    max-width: 680px;
    margin: 0 auto 2rem;
    color: #475569;
    font-size: 1.08rem;
    line-height: 1.8;
}

.ticket-state__details {
    display: grid;
    grid-template-columns: repeat(2, minmax(0, 1fr));
    gap: 1.25rem;
    margin-bottom: 2rem;
    text-align: left;
}

.ticket-state__detail-card {
    padding: 1.5rem;
    border-radius: 20px;
    background: rgba(255, 255, 255, 0.85);
    border: 1px solid rgba(148, 163, 184, 0.2);
}

.ticket-state__detail-card h2 {
    margin-bottom: 0.75rem;
    color: #0f172a;
    font-size: 1.15rem;
}

.ticket-state__detail-card p {
    margin: 0;
    color: #475569;
    line-height: 1.7;
}

.ticket-state__actions {
    display: flex;
    justify-content: center;
    flex-wrap: wrap;
    gap: 0.9rem;
}

.ticket-state__actions .secondary-btn {
    background: transparent;
}

@media (max-width: 768px) {
    .ticket-state {
        padding: 4rem 1rem;
    }

    .ticket-state__shell {
        padding: 2rem 1.25rem;
        border-radius: 24px;
    }

    .ticket-state__details {
        grid-template-columns: 1fr;
    }

    .ticket-state__actions {
        flex-direction: column;
        align-items: stretch;
    }

    .ticket-state__actions .primary-btn,
    .ticket-state__actions .secondary-btn {
        width: 100%;
        text-align: center;
    }
}