Critical Impact


Exchange Metabase Update Agent Cannot Access The Internet Information Services (IIS) Metabase

Saaz IntelliScript has observed that Metabase update agent cannot access the Internet Information Services (IIS) metabase.There could also be a problem with IIS, such as a corrupted metabase.bin file.

IIS Website Is Disabled Due To Invalid Application Pool Or Invalid Root Application For Site

AIS Monitoring agent has discovered that IIS Site is disabled because application pool defined for affected site is not a valid application pool or root application defined for the site is invalid. Impact: IIS Website Application or Virtual directory will not be accessible

IIS Website Is Disabled Due To Port Conflict With Other Application / Process On The Server

AIS Monitoring agent has discovered that the process cannot access the file because it is being used by another process. Impact: IIS Website Application or Virtual directory will not be accessible.

IIS Admin Service Not In Running State

This alert condition indicates that the IIS Admin Service service is not running.

IIS Admin Service Not In Running State [Unexpected]

This alert condition indicates that the IIS Admin service terminated unexpectedly.

IIS Terminates Unexpectedly Under High Stress

AIS Monitoring Platform has discovered that the Internet Information Server (IIS) 6.0 hosts many application pools, the Inetinfo.exe process terminates unexpectedly under high stress. When this problem occurs, you receive this error message. This problem occurs because of an issue in the Coadmin.dll file. The cleanup code for the initialization of IIS configuration metadata is not thread safe. Therefore, the Web server can encounter a race condition under heavy stress. The race condition causes heap corruption in the Inetinfo.exe process.

Simple Mail Transfer Protocol (SMTP) Not In Running State

This alert condition indicates that the Simple Mail Transfer Protocol (SMTP) service is not running.

Simple Mail Transfer Protocol (SMTP) Not In Running State [Unexpected]

This alert condition indicates that the Simple Mail Transfer Protocol (SMTP) service terminated unexpectedly.

Web Services IIS Database Corrupt

AIS Monitoring system has discovered that IIS Database Corrupted. Impact: IIS Admin service may not start, and web site will inaccessible.

World Wide Web Publishing Service Not In Running State

This alert condition indicates that the World Wide Web Publishing service service is not running.

World Wide Web Publishing Service Not In Running State [Unexpected]

This alert condition indicates that the World Wide Web Publishing service terminated unexpectedly.

World Wide Web Service Failure Errors

AIS Monitoring Platform has discovered World wide web service failure errors. Internet Information Services (IIS) Web sites that use HTTP rely on several important IIS components for their availability. The Windows Process Activation Service (WAS), the World Wide Publishing Service (W3SVC), the HTTP service, all must be running correctly. In addition, a properly running application pool must be available for the Web site?s applications. If any of these components is not functioning, the Web site will not be available.

Last modified April 17, 2020