Critical Non Impact


3Ware Disk Failure Or APORT Time Outs

AIS Monitoring Platform has discovered an error where either the array is operating in a degraded (non- redundant) mode or the APORT time-outs include a bad intermittent disk drive, power cable or interface cable.

3ware RAID Controller Predictive Failure Of The Drive

AIS Monitoring Platform has discovered a Predictive failure of the drive. S.M.A.R.T. performs predictive failure analysis on each disk and sends alerts if a disk failure is predicted. The RAID controllers check array disks for failure predictions and, if found, pass this information to Storage Management. Storage Management immediately displays an alert icon on the disk. Storage Management also sends an alert to the Alert Log and the Windows application log.

3Ware Scsi Device Did Not Respond Within The Timeout Period

AIS Monitoring Platform has discovered that the device did not respond within the timeout period which indicates a problem communicating with a device across the SCSI interface. A single occurrence of event may not indicate a problem, but repetitive occurrences may warrant investigation. When you are troubleshooting these events, bear in mind that these events are issued by the device driver for the attached storage devices. This could be a hardware related problem or a software problem. This isssue could also be observed after the server reboots.

Adaptec I2O RAID Adapters Controller Driver Error

AIS Monitoring Platform has discovered a controller error. There is most likely a hardware problem in either the controller or the attached device. The hardware problem can be poor cabling, incorrect termination or transfer rate settings, slow device relinquishment of the SCSI bus, a faulty attached device, or in rare cases, a poorly written device driver. Please check the cabling and device configuration settings. If the issue persists, download the latest device driver from the manufacturer’s website and replace the existing driver.

Adaptec I2O RAID Adapters SCSI Device Timed Out

AIS Monitoring Platform has discovered that the device did not respond within the timeout period indicating a communication problem across the SCSI interface. A single timeout occurrence may not be a problem, but continuing occurrences should be investigated. Recent server reboots can cause this alert to generate. The storage device’s device driver is generating the event error. The problem could be caused by either a hardware or software failure or misconfiguration. Please check the vendor’s website for specific troubleshooting steps.

Adaptec Ultra Adpu160m Or Adpu320 SCSI Controller Device Timed Out

AIS Monitoring Platform has discovered that the device did not respond within the timeout period indicating a communication problem across the SCSI interface. A single timeout occurrence may not be a problem, but continuing occurrences should be investigated. Recent server reboots can cause this alert to generate. The storage device?s device driver is generating the event error. The problem could be caused by either a hardware or software failure or misconfiguration. Please check the vendor?s website for specific troubleshooting steps.

Adaptec Ultra3 AIC78xx Series Host Adapter Port Timeout

AIS Monitoring Platform has discovered port timeouts due to prolonged inactivity. To correct this condition all associated busses were reset. This can be caused by a bad RAID controller. This can also be caused by old BIOS or RAID controller firmware. Verify that the cables connecting the drives and hotswap cage are in good shape and firmly plugged in. You can also update your BIOS or RAID controller firmware to the latest version per the manufacture’s instructions.

Adaptec Ultra3 AIC78xx Series Host Adapters Controller Timed Out

This alert condition indicates that the device did not respond within the timeout period, suggesting a communication problem across the SCSI interface. A single timeout occurrence may not be a problem, but repeated occurrences should be investigated. Recent server reboots can cause this alert to be generated. The storage device?s device driver is generating the event error. This problem could be caused by a hardware or software failure or misconfiguration. Please check the vendor?s website for specific troubleshooting steps.

Adaptec 7890 Ultra2/LVD Controller Timed Out Error

This alert condition indicates that the device did not respond within the timeout period, indicating a communication problem across the SCSI interface. A single timeout occurrence may not indicate an issue, but continuing occurrences should be investigated. Recent server reboots can cause this alert to be generated. The storage device’s device driver is generating the event error. The problem could be caused by a hardware/software failure or misconfiguration. The vendor website should be referred to for specific troubleshooting steps.

Adaptec 7890 Ultra2/LVD Driver Detected Controller Error

This alert condition indicates a controller error. The source of the issue may be the controller itself or, more likely, a device that is attached to the controller. Potential hardware issues could be related to poor cabling, incorrect termination or transfer rate settings, slow device relinquishment of the SCSI bus, a faulty device or, in rare cases, a poorly-written device driver.

Adaptec 7890 Ultra2/LVD Port Timeout Due To Prolonged Inactivity

This alert condition indicates a port timeout due to prolonged inactivity. All associated busses have been reset in an effort to clear the condition. The issue may be due to a bad RAID controller. The cables going to the drives/hotswap cage should be examined to ensure that they are plugged in and in good condition. The issue could also be related to BIOS and/or RAID controller firmware that has not been updated.

Adaptec 8i Raid Controller Old Or Out Of Date Firmware

AIS Monitoring Platform has discovered that the device firmware is old or out of date. This may result in slow performance of the server.

Adaptec Adp94xx SAS Device Detected Controller Error

AIS Monitoring Platform has discovered controller error. In almost all cases, these messages are posted because of hardware problems. The source may be the controller or (more probably) a device that is attached to the controller. The hardware problem can be poor cabling, incorrect termination or transfer rate settings, slow device relinquishment of the SCSI bus, a faulty device, or in rare cases, a poorly written device driver.

Adaptec Adp94xx SAS Device Did Not Respond Within The Timeout Period

AIS Monitoring Platform has discovered that the device did not respond within the timeout period which indicates a problem communicating with a device across the SCSI interface. A single occurrence of event may not indicate a problem, but repetitive occurrences may warrant investigation. When you are troubleshooting these events, bear in mind that these events are issued by the device driver for the attached storage devices. This could be a hardware related problem or a software problem. This isssue could also be observed after the server reboots.

Adaptec AdvancedRAID Controller Driver Detected Error

AIS Monitoring Platform has discovered a controller error. There is most likely a hardware problem in either the controller or the attached device. The hardware problem can be poor cabling, incorrect termination or transfer rate settings, slow device relinquishment of the SCSI bus, a faulty attached device, or in rare cases, a poorly written device driver. Please check the cabling and device configuration settings. If the issue persists, download the latest device driver from the manufacturer?s website and replace the existing driver.

Adaptec AdvancedRAID Controller Hardware Failure

AIS Monitoring Platform has discovered a Hardware Failure. If the physical drive is failed, it indicates that the drive is no longer operating and should be replaced.

Adaptec AdvancedRAID Controller Port Timeout Due To Prolonged Inactivity

AIS Monitoring Platform has discovered port timeouts due to prolonged inactivity. To correct this condition all associated busses were reset. This can be caused by a bad RAID controller. This can also be caused by old BIOS or RAID controller firmware. Verify that the cables connecting the drives and hotswap cage are in good shape and firmly plugged in. You can also update your BIOS or RAID controller firmware to the latest version per the manufacture’s instructions.

Adaptec AdvancedRAID Controller Timed Out Error

AIS Monitoring Platform has discovered that the device did not respond within the timeout period indicating a communication problem across the SCSI interface. A single timeout occurrence may not be a problem, but continuing occurrences should be investigated. Recent server reboots can cause this alert to generate. The storage device?s device driver is generating the event error. The problem could be caused by either a hardware or software failure or misconfiguration. Please check the vendor?s website for specific troubleshooting steps.

Adaptec CIO Array Management SCSI Cannot Open Operating System Driver Or ASPI Drive

AIS Monitoring Platform has discovered that SCSI cannot open the operating system driver or ASPI drive. Adaptec CIO Array management monitors the SCSI controllers as well detects communication problem between the device and the controller. The device could have problems connecting to an Adaptec AAA RAID controller or to an Adaptec SCSI controller. There may also be overlapping SCSI ID numbers. SCSI IDs may need reassigned. The day cable may also be loose. Try reseating and reconnecting all drives and cables.

Adaptec Controller Device Did Not Respond Within The Timeout Period

AIS Monitoring Platform has discovered that the device did not respond within the timeout period which indicates a problem communicating with a device across the SCSI interface. A single occurrence of event may not indicate a problem, but repetitive occurrences may warrant investigation. When you are troubleshooting these events, bear in mind that these events are issued by the device driver for the attached storage devices. This could be a hardware related problem or a software problem. This isssue could also be observed after the server reboots.

Adaptec I/O Manager Server Not In Running State

This alert condition indicates that the Adaptec I/O Manager Server service is not running.

Adaptec I/O Manager Server Not In Running State [Unexpected]

This alert condition indicates that the Adaptec I/O Manager Server service terminated unexpectedly.

Adaptec SATA Raid Controller Device Did Not Respond Within The Timeout Period

AIS Monitoring Platform has discovered that the device did not respond within the timeout period which indicates a problem communicating with a device across the SCSI interface. A single occurrence of event may not indicate a problem, but repetitive occurrences may warrant investigation. When you are troubleshooting these events, bear in mind that these events are issued by the device driver for the attached storage devices. This could be a hardware related problem or a software problem. This isssue could also be observed after the server reboots.

Adaptec Ultra Adpu160m Or Adpu320 SCSI Controller Device Detected Error

This alert condition indicates a controller issue. The source of the issue may be the controller itself or, more likely, a device attached to the controller. Potential hardware-related causes include: poor cabling, incorrect termination or transfer rate settings, slow device relinquishment of the SCSI bus, a faulty device, or in rare cases, a poorly-written device driver.

Adaptec Windows SATA Storport Controller Did Not Respond Within The Timeout Period

AIS Monitoring Platform has discovered that the device did not respond within the timeout period which indicates a problem communicating with a device across the SCSI interface. A single occurrence of event may not indicate a problem, but repetitive occurrences may warrant investigation. When you are troubleshooting these events, bear in mind that these events are issued by the device driver for the attached storage devices. This could be a hardware related problem or a software problem. This isssue could also be observed after the server reboots.

AdaptecStorageManagerAgent Not In Running State

This alert condition indicates that the AdaptecStorageManagerAgent service is not running.

AdaptecStorageManagerAgent Not In Running State [Unexpected]

This alert condition indicates that the AdaptecStorageManagerAgent service terminated unexpectedly.

Advanced Configuration And Power Interface BIOS Missing IRQ For PCI Slot

This alert condition indicates that the ACPI BIOS does not contain an IRQ for a PCI slot device. This error can occur on a computer that uses a Peripheral Component Interconnect (PCI) bridge that supports message-signaled interrupts but does not support line-based interrupts. Do not ignore this error message if: 1) A yellow explanation mark (!) appears next to a device in Device Manager or 2) the Properties dialog box displays the following message for a device in Device Manager: This device cannot find enough free resources that it can use (Code 12).

Advanced Technology Attachment Packet Interface Device Is Old Or Out Of Date Firmware

AIS Monitoring Platform has discovered that While ATAPI enumerates devices attached to the EIDE controller, it checks to see if devices attached to the controller support advanced AT attachment interface commands. The ATAPI device driver logs this error when a drive fails some ATA advanced features. (e.g. multi block I/O) This may also be caused by a faulty device. Impact : This may result in slow performance of the server.

Afamgt Controller Battery Is Charging

This alert condition indicates that the controller battery is charging. This error can appear on Dell Servers. The PERC/RAID controller battery needs to be charged/reconditioned. While battery reconditioning is in progress, the performance of the controller virtual disks will be degraded as no caching of read/write operations is performed. It is recommended that this task be performed during low peak usage. Reconditioning may take up to 8 hours.

Afamgt Controller Battery Needs Reconditioning

This alert condition indicates that the controller battery needs to be reconditioned. The message is not critical, but indicates that the battery has dropped below 85 on multiple occasions. For optimal performance, the battery should be drained and recharged (reconditioned). Battery reconditioning should be performed after hours as it will slow down the storage system.

AMI MegaRaid RAID Controller Port Timeout

This alert condition indicates port timeouts due to prolonged inactivity. To correct this condition, all associated busses were reset. This issue can be caused by a bad RAID controller or outdated BIOS/RAID controller firmware. The cables going to the drives/hotswap cage should be examined to ensure that they are plugged in and in good condition. The issue could also be related to BIOS and/or RAID controller firmware that has not been updated.

AMI MegaRaid RAID Controller Driver Failed To Allocate Memory

This alert condition indicates that the controller driver failed to allocate memory. Failure to allocate memory is a fatal condition as it indicates that the driver was unable to find enough memory space for itself. This condition indicates that a server is running out of memory, which can cause unexpected restarts or system freezes.This issue is the result of a driver causing a memory leak.

Compaq Possible Hardware Problems

AIS Monitoring Platform has discovered possibility of hardware problem.

Compaq SCSI Controller Detected Port Timeout

AIS Monitoring Platform has discovered port timeouts due to prolonged inactivity. To correct this condition all associated busses were reset. This can be caused by a bad RAID controller. This can also be caused by old BIOS or RAID controller firmware. Verify that the cables connecting the drives and hotswap cage are in good shape and firmly plugged in. You can also update your BIOS or RAID controller firmware to the latest version per the manufacture’s instructions.

Compaq Smart Array 53xx Controller Port Timeout

AIS Monitoring Platform has discovered port timeouts due to prolonged inactivity. To correct this condition all associated busses were reset. This can be caused by a bad RAID controller. This can also be caused by old BIOS or RAID controller firmware. Verify that the cables connecting the drives and hotswap cage are in good shape and firmly plugged in. You can also update your BIOS or RAID controller firmware to the latest version per the manufacture’s instructions.

Compaq Advanced System Management Controller Detected Fan Failure

AIS Monitoring Platform has discovered fan failure. This condition occurs if a fan sensor in the specified system detected the failure of one or more fans. This might be also due to Cable connection is broken and Fan failure is detected.

Compaq Advanced System Management Controller Detected Possible Hardware Issue

AIS Monitoring Platform has discovered possible Hardware issue.

Compaq Advanced System Management Controller Detected The Power Sub System Is No Longer Redundant

This alert condition indicates that the power sub-system is no longer redundant. If one (or another) of the power supplies fails, the system will be unable to maintain operation. This issue could be the result of a failed power supply or too many adapters installed in the system.

Compaq Advanced System Management Controller Driver Has Detected That Only 1 Out Of The 2 Installed Processors Have Been Started By The Operating System

AIS Monitoring Platform has discovered that only 1 out of the 2 installed processors have been started by the operating system. Please confirm that the license agreement in use supports all of the installed processors. The system will continue to operate. This condition is log after a system crash on a 2 CPU server. After the crash, only one CPU was detected. This problem can be resolved by reinstalling ACPI multi processor drivers and rebooting the server.

Compaq Drive Array Notification Indicates Possibility Of Hardware Issue

AIS Monitoring Platform has discovered possibility of Hardware Issue. The condition indicates actual or imminent loss of data or loss of function. For example, crossing a failure threshold or a hardware failure such as an array disk.

Compaq SCSI Controller Detected A Parity Error

AIS Monitoring Platform has discovered that the device has generated a parity error. Ensure you have an active terminator on the drive (for external) or a multiple device cable with an active terminator hanging off the end (internal). This may also be caused by a bent pin on the cable.

Compaq Smart Array 53xx Controller Driver Detected An Internal Error In Its Data Structures

AIS Monitoring Platform has discovered internal error in controller driver data structures. This condition may occur if there is any controller problem on the server. This may also be due to the controller not having latest drivers up to date.

Compaq Smart Array Controllers Device Did Not Respond Within The Timeout Period

AIS Monitoring Platform has discovered that the device did not respond within the timeout period which indicates a problem communicating with a device across the SCSI interface. A single occurrence of event may not indicate a problem, but repetitive occurrences may warrant investigation. When you are troubleshooting these events, bear in mind that these events are issued by the device driver for the attached storage devices. This could be a hardware related problem or a software problem. This isssue could also be observed after the server reboots.

Compaq Smart Array Controllers Driver Failed To Initialize The Device

AIS Monitoring Platform has discovered that the controller driver failed to initialize the device. This condition may occur if the hard disk array controller driver may not load correctly. This problem has been known to occur on computers that have the Compaq Drive Array Event Notification driver and the Compaq StorageWorks Fibre Channel Array controller installed.

Compaq System Management Detected The Power Subsystem Is No Longer Redundant

This alert condition indicates that the power supply of the external storage device is no longer redundant, has failed or has been removed from the storage chassis.

Dell OpenManage Array Manager Possible Disk Failure

AIS Monitoring Platform has discovered possibility of Disk Failure. SMART performs predictive failure analysis on each disk and sends alerts if a disk failure is predicted. The RAID controllers check array disks for failure predictions and, if found, pass this information to Storage Management. Storage Management immediately displays an alert icon on the disk. Storage Management also sends an alert to the Alert Log and the Microsoft Windows application log.

Dell PERC 2/3 RAID Controller Driver Failed To Allocate Memory

AIS Monitoring Platform has discovered that the controller driver failed to allocate memory. Failed to allocate memory is completely fatal. It means that it wasn’t able to find enough memory space for itself. This condition indicates that server is running out of memory and this can cause unexpected restart or freezing issue, this is due to a driver causing memory leak.

Dell PERC 2/3 RAID Controller Old Or Out Of Date Firmware

AIS Monitoring Platform has discovered that the device firmware is old or out of date. This may result in slow performance of the server.

Dell PERC 2/3 RAID Controller Port Timeout Due To Prolonged Inactivity

This alert condition indicates a port timeout due to prolonged inactivity. All associated busses have been reset in an attempt to clear the condition. This issue may be the result of a faulty RAID controller you should verify that the cables going to the drives/hotswap cage are in good shape and plugged in. This issue could also be occurring because the BIOS and/or RAID controller firmware needs to be updated.

Dell Server Controller Battery Temperature Is Above Normal

This alert condition indicates that the battery temperature of the Dell controller is higher than normal. The room temperature may be too hot or a system fan may have failed or been degraded.

Dell Server Monitoring A Dedicated Hot Spare Failed

This alert condition indicates that a dedicated hot spare has failed. The controller is unable to communicate with a disk that is assigned as a dedicated hot spare. The disk may have failed or been removed. There could also be a bad or loose cable. Check the disk to ensure that it is healthy and check the cable connection for issues. If necessary, you should replace the disk and reassign the hot spare.

Dell Server Monitoring A Physical Device May Have An Error

This alert condition indicates that the physical device may have an error. The text for this substitution variable is generated by the firmware and is displayed with the alert in the Alert Log. This text can vary depending on the situation. Verify the health of attached devices. Review the Alert Log for significant events and run the PHY integrity diagnostic tests. You may need to replace faulty hardware. Make sure the cables are attached securely. Refer to the hardware documentation for more information.

Dell Server Monitoring A Portion Of A Physical Disk Is Damaged

This alert condition indicates that a portion of the physical disk is damaged as the result of bad block errors. Data loss can occur. The disk needs to be replaced.

Dell Server Monitoring A Power Supply In The Enclosure Has A DC Failure

This alert condition indicates that the power supply in the enclosure has a DC failure. The power supply should be replaced.

Dell Server Monitoring A Power Supply In The Enclosure Has An AC Failure

This alert condition indicates that an AC failure occurred with the power supply in the enclosure. The power supply should be replaced.

Dell Server Monitoring A Redundant Path Is Broken

This alert condition indicates that the redundant path is broken. The controller has two connectors connected to the same enclosure. The communication path on one connector has lost connection to the enclosure. The communication path on the other connector is reporting this loss. You should verify that the cables are attached securely and that both Enclosure Management Modules (EMM) are healthy.

Dell Server Monitoring An Array Disk Has Failed, Is Corrupt, Or Is Otherwise Experiencing A Problem

This alert condition indicates that the disk array has failed, become corrupt, or is otherwise experiencing an issue. It is recommended that you replace the disk array. Even though the disk may not have failed yet, it is strongly recommended that you replace the disk.

Dell Server Monitoring Bad Block Table Is Full

This alert condition indicates that the Bad Block Table is full. The Bad Block Table is used for remapping bad disk blocks. This table fills as bad disk blocks are remapped. When the table is full, bad disk blocks can no longer be remapped and disk errors can no longer be corrected. At this point, data loss can occur. The 1 indicates a substitution variable. The text for this substitution variable is displayed with the alert in the Alert Log and can vary depending on the situation. You should replace the disk generating this alert and, if necessary, restore your data from a backup.

Dell Server Monitoring Battery Has Failed

AIS Monitoring Platform has discovered that the battery sensor in the specified system detected that a battery has failed.The sensor location, chassis location, previous state, and battery sensor status are provided.

Dell Server Monitoring Communication Timeout

AIS Monitoring Platform has discovered that the controller is unable to communicate with an enclosure. There are several reasons why communication may be lost. For example, there may be a bad or loose cable. An unusual amount of I/O may also interrupt communication with the enclosure. In addition, communication loss may be caused by software, hardware, or firmware problems, bad or failed power supplies, and enclosure shutdown. When viewed in the Alert Log, the description for this event displays several variables. These variables are: Controller and enclosure names, type of communication problem, return code, and SCSI status.

Dell Server Monitoring Controller Battery Is Reconditioning

AIS Monitoring Platform has discovered that the controller battery is reconditioning. This condition is true when the controller battery is low and the reconditioning process runs automatically. This alert is for informational purposes.

Dell Server Monitoring Controller Battery Learn Cycle Ttimed Out

AIS Monitoring Platform has discovered that the controller battery Learn cycle has timed out. The controller battery must be fully charged before the Learn cycle can begin. The battery may be unable to maintain a full charge causing the Learn cycle to timeout. Additionally, the battery must be able to maintain cached data for a specified period of time in the event of a power loss. For example, some batteries maintain cached data for 24 hours. If the battery is unable to maintain cached data for the required period of time, then the Learn cycle will timeout. Replace the battery pack as the battery is unable to maintain a full charge.

Dell Server Monitoring Controller Battery Needs Reconditioning

AIS Monitoring Platform has discovered that the controller battery needs reconditioning. The message is not critical - it just means the battery has dropped below 85 a certain number of times, so for optimal performance, it should be drained and recharged (reconditioned). This apparently slows down the storage system, and should be done after hours.

Dell Server Monitoring Controller Current Capacity Of The Battery Is Below Threshold

AIS Monitoring system has discovered that the battery sensor in the specified system detected that a battery has failed.The sensor location, chassis location, previous state, and battery sensor status are provided. Cause: Battery is not in healthy state. Impact: Can lead to controller failure.

Dell Server Monitoring Controller Error

AIS Monitoring Platform has discovered Controller Error. The 1 indicates a substitution variable. The text for this substitution variable is generated by the controller and is displayed with the alert in the Alert Log. This text is from events in the controller event log that were generated while Storage Management was not running. This text can vary depending on the situation.

Dell Server Monitoring Disk Degraded

This alert condition indicates that the drive has reported an error condition and may be degraded.

Dell Server Monitoring Disk State Changed To UNCONFIGURED_BAD

This alert condition indicates that the disk state has changed to UNCONFIGURED_BAD.

Dell Server Monitoring Driver Version Mismatch

This alert condition indicates that the controller driver is not a supported version. Install a supported version of the driver. If you do not have a supported driver version available, it can be downloaded from the Dell support site at support.dell.com. If you do not have a supported version of the driver available, you should check with your support provider for information on how to obtain the most current driver.

Dell Server Monitoring Enclosure Firmware Mismatch

AIS Monitoring Platform has discovered that the firmware on the Enclosure management module (EMM) is not the same version. It is required that both modules have the same version of the firmware. This alert may be caused when a user attempts to insert an EMM module that has a different firmware version than an existing module. Download the same version of the firmware to both EMM modules.

Dell Server Monitoring Fan Sensor Detected A Warning Value

This alert condition indicates that the fan sensor reading in the specified system exceeded a warning threshold or a fan sensor in the specified system could not obtain a reading.

Dell Server Monitoring Fan Sensor Has Failed

This alert condition indicates that the fan sensor has failed. Fan enclosure sensor monitors protect fan enclosures by detecting their removal from and insertion into the system, and by measuring how long a fan enclosure is absent from the chassis. This sensor monitors the chassis and any attached systems. This condition is true when a fan sensor in the specified system detects a failure of one or more fans.

Dell Server Monitoring Firmware Version Mismatch

AIS Monitoring Platform has discovered that the firmware on the controller is not a supported version. Install a supported version of the firmware. If you do not have a supported version of the firmware available, it can be downloaded from the Dell support site at support.dell.com. If you do not have a supported version of the firmware available, check with your support provider for information on how to obtain the most current firmware.

Dell Server Monitoring Hardware Log At Or Near Size Limits

AIS Monitoring Platform has discovered that the hardware log’s size on the server is near or at the capacity of the hardware log.

Dell Server Monitoring Memory Device Pre Failure Sensor Detected A Failure

AIS Monitoring Platform has discovered that the memory device pre-failure sensor exceeded the memory error threshold. The memory device location, memory device bank location, chassis location, previous state, and the prefailure sensor error count value are provided.

Dell Server Monitoring Memory Device Status Is Critical

AIS Monitoring agent has detected Memory device status is critical. Memory device is in error state. A memory device correction rate exceeded an acceptable value. Impact: Device may go down or may face performance issue.

Dell Server Monitoring Memory Device Status Is Critical (multi Bit ECC)

This alert condition indicates that the memory device correction rate exceeded an acceptable value, a memory spare bank was activated, or a multibit ECC error occurred. The system continues to function normally (except for a multibit error). You should replace the memory module identified in the message during the system’s next scheduled maintenance. The memory device status and location are provided.

Dell Server Monitoring Physical Disk Degraded

This alert condition indicates that the physical disk has reported an error condition and may be degraded. The physical disk may have reported the error condition in response to a consistency check or other operation. Replace the degraded physical disk. The degraded disk can be identified by a red X status. A rescan should be performed after the disk is replaced.

Dell Server Monitoring Physical Disk Sector Corrupted

This alert condition indicates that a physical disk sector is corrupt. Data cannot be maintained on this disk sector. If the disk is part of a nonredundant virtual disk, replace the disk. Any data residing on the corrupt portion of the disk may be lost and you may need to restore your data from backup. If the disk is part of a redundant virtual disk, any data residing on the corrupt portion of the disk will be reallocated elsewhere in the virtual disk.

Dell Server Monitoring Possible Bad Disk Block That Cannot Be Remapped

This alert condition indicates that the Patrol Read task has encountered an error that cannot be corrected. There may be a bad disk block that cannot be remapped. Back up your data. Then fully initialize the disk and restore from back up.

Dell Server Monitoring Predictive Disk Failure Reported

This alert condition indicates that the physical disk is predicted to fail. Many physical disks contain Self Monitoring Analysis and Reporting Technology (S.M.A.R.T.). When enabled, S.M.A.R.T. monitors the health of the disk based on indications (such as the number of write operations) that have been performed on the disk. Replace the physical disk. Even though the disk may not have failed yet, it is strongly recommended that you replace the disk. If this disk is part of a redundant virtual disk, perform the Offline task on the disk replace the disk and then assign a hot spare and the rebuild will start automatically. If this disk is a hot spare, unassign the hot spare perform the Prepare to Remove task on the disk, replace the disk, and assign the new disk as a hot spare. NOTICE: If this disk is part of a nonredundant disk, back up your data immediately. If the disk fails, you will be unable to recover the data.

Dell Server Monitoring RCI Table Is Corrupt

AIS Monitoring Platform has discovered that the BIOS Remote Configuration Interface (RCI) table is corrupted or cannot be read by the systems management software.

Dell Server Monitoring Rebuild Not Possible As SAS/SATA Is Not Supported In The Same Virtual Disk

This alert condition indicates that the physical disk is using an incompatible technology. All physical disks in the virtual disk must use the same technology. You cannot use both SAS and SATA physical disks in the same virtual disk. Remove the physical disk and insert a new physical disk that uses the correct technology. If the rebuild does not start automatically after you have inserted a suitable physical disk, you should run the Rebuild task.

Dell Server Monitoring Recharge Count Maximum Exceeded

AIS Monitoring Platform has discovered that the battery recharge count had exceeded maximum limit. The battery has been recharged more times than the battery recharge limit allows. Replace the battery pack.

Dell Server Monitoring Redundancy Degraded

AIS Monitoring Platform has discovered that the redundancy degraded. One or more of the enclosure components has failed. For example, a fan or power supply may have failed. Although the enclosure is currently operational, the failure of additional components could cause the enclosure to fail. Identify and replace the failed component. To identify the failed component, select the enclosure in the tree view and click the Health subtab. Any failed component will be identified with a red X on the enclosure’s Health subtab. Alternatively, you can select the Storage object and click the Health subtab. The controller status displayed on the Health subtab indicates whether a controller has a failed or degraded component.

Dell Server Monitoring Redundancy Lost

AIS Monitoring Platform has discovered that A redundancy sensor in the specified system detected that one of the components of the redundancy unit has failed but the unit is still redundant. The redundancy unit location, chassis location, previous redundancy state, and the number of devices required for full redundancy are provided. The failed component can be a Virtual Disk, Power Supply Unit or a Fan attached to the Enclosure.

Dell Server Monitoring SAS Port Report

AIS Monitoring Platform has discovered that the controller had generated SAS port report and can vary depending on the situation. The 1 indicates a substitution variable. The text for this substitution variable is generated by the controller and is displayed with the alert in the Alert Log. This text can vary depending on the situation. Run the PHY integrity test diagnostics. Make sure the cables are attached securely. If the problem persists, replace the cable with a valid cable according to SAS specifications. If the problem still persists, you may need to replace some devices such as the controller or EMM.

Dell Server Monitoring SMBIOS Data Is Absent

AIS Monitoring Platform has discovered that the system management BIOS does not contain a valid system management BIOS version 2.2 or higher. There are possibility of BIOS being corrupted.

Dell Server Monitoring Temperature Dropped Below The Minimum Warning Threshold

This alert condition indicates that the temperature has dropped below the minimum warning threshold. The physical disk enclosure is too cool. You should check if the thermostat setting is too low and if the room temperature is too cool.

Dell Server Monitoring Temperature Exceeded The Maximum Warning Threshold

This alert condition indicates that the temperature has exceeded the maximum warning threshold. The physical disk enclosure is too hot or cold.

Dell Server Monitoring The Battery Or The Battery Charger Is Not Functioning Properly

AIS Monitoring Platform has discovered that the controller battery cannot recharge. The battery may have been already recharged the maximum number of times. In addition, the battery charger may not be working.

Dell Server Monitoring The Check Consistency Found Inconsistent Parity Data Data Redundancy May Be Lost

This alert condition indicates that the data on a source disk and the redundant data on a target disk is inconsistent. Restart the Check Consistency task. If you receive this alert again, check the health of the physical disks included in the virtual disk. You should review the alert messages for significant alerts related to the physical disks. If you suspect that a physical disk has a problem, replace it and restore from a backup.

Dell Server Monitoring The Check Consistency Logging Of Inconsistent Parity Data Is Disabled

This alert condition indicates that the Check Consistency logging of inconsistent parity data is disabled. This is because the Check Consistency can no longer report errors in the parity data.

Dell Server Monitoring The Controller Battery Charge Is Low

AIS Monitoring Platform has discovered that the controller battery charge is low. On batteries that automatically recharge or recondition, this alert may be generated multiple times when the recharge limit is reached.

Dell Server Monitoring The Controller Battery Needs To Be Replaced

AIS Monitoring Platform has discovered that the controller battery cannot recharge. The battery may be old or it may have been already recharged the maximum number of times. In addition, the battery charger may not be working. Replace the battery pack.

Dell Server Monitoring The Controller Cache Has Been Discarded

AIS Monitoring Platform has discovered that the controller has flushed the cache and any data in the cache has been lost. This may happen if the system has memory or battery problems that cause the controller to distrust the cache. Although user data may have been lost, this alert does not always indicate that relevant or user data has been lost. Verify that the battery and memory are functioning properly.

Dell Server Monitoring The Controller Encountered Unrecoverable Error When Attempting To Read A Block On The Physical Disk

AIS Monitoring Platform has discovered that the controller encountered an unrecoverable medium error when attempting to read a block on the physical disk and marked that block as invalid. If the controller encountered the unrecoverable medium error on a source physical disk during a rebuild or reconfigure operation, it will also puncture the corresponding block on the target physical disk. The invalid block will be cleared on a write operation. Back up your data. If you are able to back up the data successfully, then fully initialize the disk and then restore from back up.

Dell Server Monitoring The Dedicated Hot Spare Is Too Small

This alert condition indicates that the dedicated hot spare is not large enough to protect all virtual disks that reside on the disk group. You should assign a larger disk as the dedicated hot spare.

Dell Server Monitoring The Enclosure Management Module (EMM) Has Failed

This alert condition indicates that the Enclosure Management Module (EMM) has failed. The failure may be caused by a firmware problem, multi-bit error, or loss of power to the EMM. The EMM self-test may also have identified a failure. The EMM should be replaced

Dell Server Monitoring The Firmware On The EMMs Is Not The Same Version

AIS Monitoring Platform has discovered that the firmware on the EMM modules is not the same version. It is required that both modules have the same version of the firmware. This alert may be caused if you attempt to insert an EMM module that has a different firmware version than an existing module. Upgrade to the same version of the firmware on both EMM modules.

Dell Server Monitoring The Global Hot Spare Is Too Small

This alert condition indicates that the global hot spare is too small. The global hot spare is not large enough to protect all virtual disks that reside on the controller. You should assign a larger disk as the global hot spare.

Dell Server Monitoring The NVRAM Is Corrupt

This alert condition indicates that the NonVolatile Random Access Memory (NVRAM) is corrupt. This can typically occur after a power surge, battery failure, or other related issue. The controller is taking the required corrective action. The controller is reinitializing the NVRAM and the controller properties will reset to the default settings after the reinitialization is complete. If this error occurs frequently, you should consider replacing the disk array.

Dell Server Monitoring The Physical Disk Is Not Certified

This alert condition indicates that the physical disk is not certified. The physical disk does not comply with the standards set by Dell and is not supported. You should replace the physical disk with a physical disk that is supported.

Dell Server Monitoring The Physical Disk Is Too Small To Be Used For A Rebuild

This alert condition indicates that the physical disk is too small to rebuild the data. The physical disk should be removed and replaced with a physical disk that is the same size or larger than the disk that is being rebuilt. The new physical disk must also use the same technology (for example, SAS or SATA) as the disk being rebuilt. If the rebuild does not start automatically after you have inserted a suitable physical disk, you should run the Rebuild task.

Dell Server Monitoring The RAID Controller Firmware And Driver Validation Was Not Performed

AIS Monitoring Platform has discovered that the RAID controller firmware and driver validation was not performed. Storage Management is unable to determine whether the system has the minimum required versions of the RAID controller firmware and drivers. This situation may occur for a variety of reasons. For example, the installation directory path to the configuration file may not be correct. The configuration file may also have been removed or renamed. Reinstall Storage Management.

Dell Server Monitoring The Version Of The Driver Does Not Meet The Minimum Requirements

AIS Monitoring Platform has discovered that the version of the kernel and the driver do not meet the minimum requirements. Storage Management may not be able to display the storage or perform storage management functions until you have updated the system to meet the minimum requirements.

Dell Server Monitoring There Is A Bad Sensor On An Enclosure

This alert condition indicates a bad sensor on an enclosure. Enclosure management is the intelligent monitoring of the disk sub-system by software and/or hardware. The disk sub-system can be part of the host computer or can reside in an external disk enclosure. Enclosure management helps you stay informed of events in the disk sub-system, such as a drive or power supply failure. Enclosure management also increases the fault tolerance of the disk sub-system. This condition can occur if the sensor on an enclosure has gone bad. If this condition exists, disk subsytem status information will not be available.

Dell Server Monitoring There Was An Unrecoverable Disk Media Error During The Rebuild

This alert condition indicates that the rebuild encountered an unrecoverable disk media error. This indicates that there are bad blocks on the disk. If data is written on these bad blocks, it will be marked as corrupt and data loss will occur. The disk should be replaced immediately.

Dell Server Monitoring Unable To Read Voltage

This alert condition indicates that the power supply unit is unable to read the supplied voltage.

Dell Server Monitoring Virtual Disk Deleted

This alert condition indicates that a virtual disk has been deleted. Performing a configuration reset could cause the system to detect that a virtual disk has been deleted and generate this alert.

Dell Server Monitoring Virtual Disk Format Failed

This alert condition indicates that the virtual disk format failed. This is because the physical disk included in the virtual disk failed. Replace the failed physical disk. You can identify which physical disk has failed by locating the disk with the red X status. You should rebuild the physical disk and restart the virtual disk format operation when the rebuild completes.

Dell Server Monitoring Voltage Sensor Detected A Non Recoverable Value

This alert condition indicates that the voltage sensor in the specified system detected an error from which it cannot recover.

Dell Server Monitoring Voltage Sensor Detected A Warning Value

This alert condition indicates that the voltage sensor in the specified system exceeded its warning threshold. Voltage sensors monitor voltages across critical components in various chassis locations and in any attached systems.

Dell Server Monitoring Voltage Sensor Has Failed

This alert condition indicates that the voltage sensor in the specified system failed. Crossing the failure threshold could cause the system to shut down.

Dell Server Monitoring Voltage Sensor Value Unknown

This alert condition indicates that the voltage sensor encountered an unknown value. The voltage sensor in the specified system could not obtain a reading.

Dell Server Monitoring A Global Hot Spare Failed

This alert condition indicates that the global hot spare failed. The controller is not able to communicate with a disk that is assigned as a dedicated hot spare. The disk may have failed or been removed. There could also be a bad or loose cable. Check the disk to ensure that it is healthy and check the cable connection for issues. If necessary, you should replace the disk and reassign the hot spare.

Dell Server Monitoring Temperature Sensor Has Failed

This alert condition indicates that the temperature sensor on the backplane board, system board, or the carrier in the specified system failed.

Dell Server Monitoring The Controller Battery Is Degraded

AIS Monitoring Platform has discovered that the controller battery charge is weak. As the charge weakens, the charger should automatically recharge the battery. If the battery has reached its recharge limit, replace the battery pack. Monitor the battery to make sure that it recharges successfully. If the battery does not recharge, replace the battery pack.

Dell Server Monitoring The Physical Disk Is Not Supported

This alert condition indicates that the physical disk may not have a supported firmware version or may not be supported by Dell. If the disk is supported by Dell, update the firmware to a supported version. If the disk is not supported by Dell, you should replace it with a disk that is supported.

Disk Bad Block On The Hard Drive

AIS Monitoring Platform has discovered that the Bad blocks are formed on the hard drive due to media problem. This may result into System process lost delayed-write data. System attempting to transfer data from buffers to the device where the write operation may fail. If the data is written on the bad media this will impact loss of data.

Disk Controller Error Detected By A Driver On A Disk

AIS Monitoring Platform has discovered controller error. In almost all cases, these messages are being posted due to hardware problems with either the controller or, more likely, a device that is attached to the controller in question.

Disk Data Recovered Using Error Correction Code

AIS Monitoring Platform has discovered that the controller will attempt to correct the error using the ECC codes read for the sector. The data can be corrected very quickly using these codes. The data is fixed and the read considered successful. Most drive manufacturers consider this occurrence common enough that it is not even considered a real read error. An error corrected at this level can be considered automatically corrected.

Disk Delayed Non Paging I/O Requests

AIS Monitoring Platform has discovered that the disk driver has delayed non-paging requests so that paging requests can complete quicker. Possible causes include: - The system is running low on memory. - There is a lot of disk I/O activity.

Disk Error Detected During A Paging Operation

AIS Monitoring Platform has discovered Error during a paging operation. This test is a part of the memory management of Microsoft Windows. When you write information to the physical disk, the system event log may log the event message. When your computer pages information to or from the disk, if a generic error occurs, it logs this message. In a paging operation, the operating system either swaps a page of memory from memory to disk or retrieves a page of memory from disk to memory. These events may be logged when both of the following conditions are true: A high volume of disk I/O operations are performed. A time-out occurs during the interaction between Logical Disk Manager (LDM) and Plug and Play (PNP).

Disk I/O Request To The Device Did Not Complete Or Canceled Within The Specific Timeout

AIS Monitoring Platform has discovered that the disk I/O request was not completed or canceled due to timeout occurrence.

Disk Predicted Failure

This alert condition indicates that disk failure may be imminent. The device is likely to fail soon and unsaved data will be lost. Data should be backed up immediately and the hard drive should be replaced.

Disk System Failed To Flush Data Corruption May Occur

This alert condition indicates that the system failed to flush data. Data loss/corruption may occur as a result. This condition typically indicates a problem with the disk.

Disk Write Cache Enabled On Disk

AIS Monitoring Platform has discovered Write cache enabled on Disk. This problem occurs if you have installed one or more storage devices that do not support cache commands. The Windows Disk.sys driver writes many events to the system log when it performs write operations to a storage device that does not support cache commands.

Dmio Harddisk Write Error At Block Due To Disk Removal

AIS Monitoring Platform has discovered Harddisk write error at block due to disk removal. This problem is caused by a timing issue when Disk Management removes the old disk and enumerates and installs the newly sized disk. Error Message Occurs When You Start Disk Management After Extending a Hardware Array.

Dmio Probability Of Disk Failure / Offline / Raid Degraded

This alert condition indicates a probability of disk failure, offline, or RAID degradation. When using dynamic disks, Dmio event log entries can be received that indicate data, database, or file system corruption on one or more dynamic disk volumes. Application failures may occur.

DSM SA Connection Service Not In Running State

This alert condition indicates that the DSM SA Connection service is not running.

DSM SA Connection Service Not In Running State [Unexpected]

This alert condition indicates that the DSM SA Connection service terminated unexpectedly.

DSM SA Data Manager Not In Running State

This alert condition indicates that the DSM SA Data Manager service is not running.

DSM SA Data Manager Not In Running State [Unexpected]

This alert condition indicates that the DSM SA Data Manager service terminated unexpectedly.

DSM SA Shared Services Not In Running State

This alert condition indicates that the DSM SA Shared Services service is not running.

DSM SA Shared Services Not In Running State [Unexpected]

This alert condition indicates that the DSM SA Shared Services service terminated unexpectedly.

Failed To Retrieve Logical Disks

This alert condition indicates that the logical disk failed to retrieve. This condition occurs as the result of Storage Server Management timing during boot-up. The management process is likely not finding all the disks, as the services for the disks take time to get started.

Fault Tolerance Disk Lost Delayed Write Data Indicates The Write Operation Failed

This alert condition indicates Lost Delayed-Write Data where the write operation failed. This message is logged if a generic error occurs when Windows is trying to write information to the disk. This error occurs when Windows is trying to commit data from the file system Cache Manager (not hardware-level cache) to the physical disk. Delayed write response is suspected on the disk.

Fault Tolerance Disk System Failed To Flush Data Due To Which Corruption May Occur

This alert condition indicates that the system failed to flush data. Data corruption could occur as a result.

Fujitsu A CPU Is Predicted To Fail (prefailure)

AIS Monitoring Platform has detected A CPU is predicted to fail (prefailure).

Fujitsu A Memory Module Is Predicted To Fail (prefailure)

AIS Monitoring Platform has detected A memory module is predicted to fail (prefailure).An error on memory occured which will lead to a failed module.

Fujitsu An Uncorrectable Memory Error Was Detected

AIS Monitoring Platform has detected An uncorrectable memory errors .An error on memory occured which will lead to a failed module.

Fujitsu Bad Block On Logical Drive

AIS Monitoring Platform has detected Bad Block on Logical drive. Impact : This may cause data loss and disk failure.

Fujitsu Bad Block On Physical Disk

AIS Monitoring Platform has detected Bad Block on Physical Disk.

Fujitsu Bad Sector On Physical Disk

AIS Monitoring Platform has detected Bad Sector on Physical Disk.

Fujitsu Battery Backup Unit (BBU) Failed

This alert condition indicates that the Battery Backup Unit (BBU) has failed.

Fujitsu Battery Backup Unit (BBU) Temperature Problem Detected

This alert condition indicates that the Battery Backup Unit (BBU) has identified a server temperature issue.

Fujitsu Battery Backup Unit (BBU) Voltage Problem Detected

This alert condition indicates that the Battery Backup Unit (BBU) has identified a voltage issue on a server.

Fujitsu Consistency Check Failed On Logical Drive

AIS Monitoring Platform has detected Consistency check failed on logical drive.Check state of logical drive. Impact : This may cause disk to fail in future and impact data loss.

Fujitsu Consistency Check Finished With Errors On Logical Drive

AIS Monitoring Platform has detected Consistency check finished with errors on logical drive. Impact : This may cause disk to fail in future and impact data loss.

Fujitsu Consistency Check Found Inconsistent Parity On Logical Drive

This alert condition indicates that a Consistency Check determined inconsistent parity on the logical drive.

Fujitsu Fan In Enclosure Failed

This alert condition indicates an enclosure fan failure.

Fujitsu Fan Will Fail In Near Future

AIS Monitoring Platform has detected Fan will fail in near future in cabinet of server.The indicated fan became critical.

Fujitsu Flash Erase Error

This alert condition indicates that a Flash erase error has occurred.

Fujitsu Hot Spare Operation On Logical Drive Failed

AIS Monitoring Platform has detected Hot spare operation on logical drive failed. Impact : This may result in the inaccessibility of the disk and lead to disk failure.

Fujitsu I/O Error On Physical Disk

AIS Monitoring Platform has detected I/O Error on Physical Disk

Fujitsu Logical Drive Degraded

AIS Monitoring Platform has detected Logical drive degraded. Impact : This may cause disk to fail in future and impact data loss.

Fujitsu Logical Drive Error On Disk

AIS Monitoring Platform has detected Logical drive error on disk. Impact : This may cause bad sector on disk and lead to data corruption.

Fujitsu Logical Drive Failed

AIS Monitoring Platform has detected Logical drive failed. Impact : This may cause data corruption and also lead to disk failure.

Fujitsu Migration Failed On Logical Drive

AIS Monitoring Platform has detected Migration failed on logical drive. Impact : This may cause data loss.

Fujitsu Multi Bit/Single Bit ECC (Error Correcting Code Memory) Error

This alert condition indicates a Multi-bit/Single-bit ECC (Error-correcting code memory) error.

Fujitsu Not Enough Controller Memory

This alert condition indicates that the controller does not have enough memory.

Fujitsu One Redundant Hot Replace Power Supply Failed

AIS Monitoring Platform has detected One redundant hot-replace power supply failed.System can become critical if another power supply fails.

Fujitsu Physical Disk Marked Offline

AIS Monitoring Platform has detected Physical Disk marked offline.If problem persists replace affected disk

Fujitsu Physical Disk Timed Out

AIS Monitoring Platform has detected Physical Disk timed out.Additional error messages should occur.

Fujitsu Power Supply Voltage Is Too Low

This alert condition indicates that the voltage supplied in a server cabinet is too low.

Fujitsu Rebuild On Physical Disk Failed

AIS Monitoring Platform has detected Rebuild on Physical Disk failed.

Fujitsu The Background Initialization (BGI) Detected Uncorrectable Errors

This alert condition indicates uncorrectable errors on the Background Initialization (BGI).

Fujitsu The Redundant Fan Failed In Cabinet Of Server

AIS Monitoring Platform has detected The redundant fan failed in cabinet of server.System can become critical if another fan in this group fails. The indicated redundant fan failed

Fujitsu The Temperature Of The Indicated Sensor Has Reached The Warning Level

AIS Monitoring Platform has detected The temperature of the indicated sensor has reached the warning level.

Hardware A Parity Error Was Detected

This alert condition indicates that there was a parity error during a direct memory access (DMA) transfer. Typically, this indicates that the cable connecting the drive to the computer is failing and should be replaced. This condition can cause critical disk errors during read and write operations.

Hardware Adaptec Storage Manager Agent RAID Rebuilt Failed

This alert condition indicates that an Adaptec Storage Manager Agent RAID rebuild failed.

Hardware Bad Block Discovered On Logical Drive

AIS Monitoring Platform has discovered physical device failure. The data on this logical drive is at risk. Impact: This might impact data loss.

Hardware Dell Server Monitoring Virtual Disk Bad Block Detected

AIS Monitoring agent has detected Virtual disk has bad block Cause: Virtual disk bad blocks are due to presence of unrecoverable bad blocks on one or more member physical disks Impact: Data loss

Hardware HP Smart Array Issue

AIS Monitoring system has discovered hardware problems with HP Smart Array. Impact: System instability, and may lead to server down.

Hardware HP System POST Error Detected

This alert condition indicates a potential hardware issue that could be related to Power-On-Self-Test (POST) errors.

Hardware The Driver Detected A Controller Error On Device

This alert condition indicates a controller error. Typically, this issue is the result of a hardware problem with the controller or, more likely, a device attached to the controller. Data loss may occur.

Highpoint ATA RAID HPT374 Controller Detected Port Timeout

AIS Monitoring Platform has discovered port timeouts due to prolonged inactivity. To correct this condition all associated busses were reset. This can be caused by a bad RAID controller. This can also be caused by old BIOS or RAID controller firmware. Verify that the cables connecting the drives and hotswap cage are in good shape and firmly plugged in. You can also update your BIOS or RAID controller firmware to the latest version per the manufacture’s instructions.

HighPoint HPT3xx ATA RAID Controller Port Timeout

AIS Monitoring Platform has discovered port timeouts due to prolonged inactivity. To correct this condition all associated busses were reset. This can be caused by a bad RAID controller. This can also be caused by old BIOS or RAID controller firmware. Verify that the cables connecting the drives and hotswap cage are in good shape and firmly plugged in. You can also update your BIOS or RAID controller firmware to the latest version per the manufacture’s instructions.

HighPoint HPT3xx ATA RAID Controller Device Did Not Respond Within The Timeout Period

AIS Monitoring Platform has discovered that the device did not respond within the timeout period which indicates a problem communicating with a device across the SCSI interface. A single occurrence of event may not indicate a problem, but repetitive occurrences may warrant investigation. When you are troubleshooting these events, bear in mind that these events are issued by the device driver for the attached storage devices. This could be a hardware related problem or a software problem. This isssue could also be observed after the server reboots.

HighPoint HPT3xx ATA RAID Controller Driver Detected An Internal Error In Its Data Structures

AIS Monitoring Platform has discovered an internal error in the controller driver data structures. This condition may occur if there is any controller problem on the server. This may also be due to the controller not having latest drivers up to date.

HP Insight Management Foundation Agent Detected Critical Rising Threshold Passed

AIS Monitoring Platform has discovered Critical Rising Threshold passed. An alarm entry has crossed its Critical rising threshold. The instances of those objects contained within the variable list are those of the alarm entry which generated this trap. Mentioned threshold talks about the values are set on below variables. File System Space Used Logical Disks Processors Server

HP SAS A Logical Drive Is In A Degraded State

AIS Monitoring Platform has discovered that a logical drive is in a degraded state. Device is still servicing I/O, but redundancy may be degraded or lost.

HP Sensor A Fan Has Failed OR Cooling Redundancy Has Been Lost

AIS Monitoring Platform has discovered that the fan has been degraded on chassis. This indicates that one of the fan on the enclosure has failed but there are still enough fans in the fan subsystem to keep the enclosure cool. Take accountability to replace the failed fan.

HP Sensor Power Redundancy Has Been Lost

This alert condition indicates that power redundancy has been lost. This can occur if there are not enough power supplies to achieve redundancy, but enough for the redundancy set to provide power. A redundancy sensor in the specified system detected that one of the components in the redundant unit has been disconnected, has failed, or is not present.

HP Smart Array SAS/SATA Event Notification Service Indicates A Drive Failure

AIS Monitoring Platform has discovered that the drive on the server had failed. Replace the failed disk.

HP Smart Array SAS/SATA Event Notification Service Suspected RAID Failure

AIS Monitoring Platform has discovered that there may be possibility of RAID failure. This condition indicates that the Logical drive status has changed. One of the Disk configured in RAID must have failed. Replace the disk and start the rebuild.

HSZ50 Array Controller Detected Error

AIS Monitoring Platform has discovered errors on controller. It might be that the errors being logged by SecurePath are as a result of recoverable disk events. These do happen from time to time. If there are lots in a short space of time it could be sign of an impending disk failure.

IBM ServeRAID Controller Port Timeout

AIS Monitoring Platform has discovered port timeouts due to prolonged inactivity. To correct this condition all associated busses were reset. This can be caused by a bad RAID controller. This can also be caused by old BIOS or RAID controller firmware. Verify that the cables connecting the drives and hotswap cage are in good shape and firmly plugged in. You can also update your BIOS or RAID controller firmware to the latest version per the manufacture’s instructions.

IBM ServeRAID Controller Detected Old Or Out Of Date Firmware

AIS Monitoring Platform has discovered that the device firmware is old or out of date. This may result in slow performance of the server.

IBM ServeRAID Controller Driver Detected An Internal Error In Its Data Structures

AIS Monitoring Platform has discovered an internal error in the controller driver data structures. This condition may occur if there is any controller problem on the server. This may also be due to the controller not having latest drivers up to date.

Intel Client Manager Voltage Has Exceeded Expected Limits

AIS Monitoring Platform has discovered that the Voltage has exceeded expected limits. The Environmental events occur when a service processor or management module detects that the state of a system temperature or voltage sensor has changed with respect to a manufacturer-defined or user-defined threshold.

Intel Matrix Storage Event Monitor Serivce Indicates Possible Hardware Failure Unknown

This alert condition indicates a possible hardware failure.

Intel Matrix Storage Event Monitor Service Detected Disk Degraded

This alert condition indicates that the disk has degraded. This condition can occur if there is a disk failure or a missing disk in the RAID array. The system may function properly, but data protection will no longer be available.

Intel Matrix Storage Event Monitor Service Detected Hard Drive Reports A SMART Event

This alert condition indicates that the Intel Matrix Storage Event Monitor Service detected a hard drive that is reporting a S.M.A.R.T. Event.

Intel Server Manager CPU Voltage Abnormal

AIS Monitoring Platform has discovered that the CPU Voltage is abnormal. This might impact server performance.

Intel Server Manager ECC Memory Errors

AIS Monitoring Platform has discovered ECC errors for Memory. ECC stands for Error Correction Codes and is a method used to detect and correct errors introduced during storage or transmission of data. Certain kinds of RAM chips inside a computer implement this technique to correct data errors and are known as ECC Memory. Memory errors are proportional to the amount of RAM in a computer as well as the duration of operation. Memory errors that are not corrected immediately can eventually crash a computer.

Intel Server Manager FAN RPM ISSUE

AIS Monitoring Platform has discovered fan rpm issues. This indicates that one of the fan is going low on rpm the other will increase the rpm to conpensate for the cooling. If the fan is found problematic then replace it or else it will impact the server components.

Intel Server Manager Issue With Server Temperature

AIS Monitoring Platform has discovered that the Server Temperation is increasing. This could happen due to various reasons such as :- * A failed fan. * Blocked air vents or poor ventilation around the server. * Open server chassis cover, or missing drive slot covers. * High temperature in the room where the server resides. * An unusually hot hardware component located near one of the server’s temperature sensors.

Intel(R) Matrix Storage Event Monitor Not In Running State

This alert condition indicates that the Intel(R) Matrix Storage Event Monitor service is not running.

Intel(R) Matrix Storage Event Monitor Not In Running State [Unexpected]

This alert condition indicates that the Intel(R) Matrix Storage Event Monitor service terminated unexpectedly.

IntelATA Old Or Out Of Date Firmware

This alert condition indicates that the device firmware is old or out-of-date. This may result in slow server performance.

Logical Disk Manager Detected Disk Failure

This alert condition indicates that the disk has failed. This condition can occur if the physical disk drive fails to initialize and indicates a fatal error. This issue may be due to incorrect configuration settings in System Setup, an improperly connected physical disk drive cable, a faulty disk drive controller sub-system (defective system board), or a loose power cable.

Logical Drive Has Returned A Fatal Error On A Read/write Request On The Volume

This alert condition indicates that the logical drive has returned a fatal error on a read/write request on the volume. Typically, these errors are the result of hardware problems with the controller or a device attached to the controller. Server performance will be impacted. Possible causes: The RAID controller driver, array controller firmware, hard drive firmware, and/or SCSI adapter driver and firmware may not be current.

Logical Drive Status Code Changed Possible Disk Failure

This alert condition indicates that a disk in the array has failed. The disk might not be configured or it may be in interim recovery mode. This issue can also occur if the wrong physical drive was replaced, the physical drive is not properly connected or hardware is overheating.

LSI Logic Fusion MPT MiniPort Driver Detected Port Timeout

This alert condition indicates port timeouts due to prolonged inactivity. To correct this condition, all associated busses are reset. This issue can be caused by a bad RAID controller or outdated BIOS/RAID controller firmware. The cables going to the drives/hotswap cage should be examined to ensure that they are plugged in and in good condition. The issue could also be related to BIOS and/or RAID controller firmware that has not been updated.

LSI Logic Fusion MPT SAS Storport Controller Driver Error

This alert condition indicates a controller error. Typically, this is a hardware problem related to the controller or the attached device. The hardware problem could be related to poor cabling, incorrect termination or transfer rate settings, slow device relinquishment of the SCSI bus, a faulty attached device, or (in rare cases) a poorly-written device driver. Please check the cabling and device configuration settings. If the issue persists, it is recommended to download the latest device driver from the manufacturer?s website and replace the existing driver.

LSI MegaRAID IDE/SATA Controllers Detected Port Timeout

AIS Monitoring Platform has discovered port timeouts due to prolonged inactivity. To correct this condition all associated busses were reset. This can be caused by a bad RAID controller. This can also be caused by old BIOS or RAID controller firmware. Verify that the cables connecting the drives and hotswap cage are in good shape and firmly plugged in. You can also update your BIOS or RAID controller firmware to the latest version per the manufacture’s instructions.

LSI Logic Fusion MPT MiniPort Driver Device Did Not Respond Within The Timeout Period

AIS Monitoring Platform has discovered that the device did not respond within the timeout period which indicates a problem communicating with a device across the SCSI interface. A single occurrence of event may not indicate a problem, but repetitive occurrences may warrant investigation. When you are troubleshooting these events, bear in mind that these events are issued by the device driver for the attached storage devices. This could be a hardware related problem or a software problem. This isssue could also be observed after the server reboots.

LSI Logic Fusion MPT MiniPort Driver Failed To Allocate Memory

AIS Monitoring Platform has discovered that the controller driver failed to allocate memory. Failed to allocate memory is completely fatal. It means that it wasn’t able to find enough memory space for itself. This condition indicates that server is running out of memory and this can cause unexpected restart or freezing issue, this is due to a driver causing memory leak.

LSI Logic Fusion MPT MiniPort Driver Old Or Out Of Date Firmware

This alert condition indicates that the device firmware is old or out of date. This could cause slow server performance.

LSI Logic MegaRAID Miniport Controller Device Port Timeout Due To Prolonged Inactivity

AIS Monitoring Platform has discovered a port timeout due to prolonged inactivity. All associated busses were reset in an effort to clear the condition. This may be due to the bad RAID controller. Verify that the cables going to the drives / hotswap cage are in good shape and plugged in. This might be also due to BIOS and the RAID controller firmware not been updated.

LSI MegaRAID IDE/SATA Controllers Detected Old Or Out Of Date Firmware

AIS Monitoring Platform has discovered that the device firmware is old or out of date. This may result in slow performance of the server.

LSI MegaRAID IDE/SATA Controllers Driver Failed To Allocate Memory

AIS Monitoring Platform has discovered that the controller driver failed to allocate memory. Failed to allocate memory is completely fatal. It means that it wasn’t able to find enough memory space for itself. This condition indicates that server is running out of memory and this can cause unexpected restart or freezing issue, this is due to a driver causing memory leak.

MegaRAID Storage Manager Bad Block Reassigned

AIS Monitoring Platform has discovered that the disk has a bad block. Data has been readdressed to another disk block. No data loss has occurred. If the error occurs frequently, take the preventive replacement of the disk into account.

MegaRAID Storage Manager Battery Backup Unit (BBU) Disable

AIS Monitoring Platform has discovered that the Battery backup unit (BBU) is disable.The controller is unable to recover cached data from the battery backup unit (BBU). This may occur when the system is without power for an extended period of time or when the battery is discharged. Verify that the battery is charged and in good health. When the battery charge is unacceptably low, the battery cannot maintain cached data. This can also occur if the battery hardware is missing or malfunctioning, or the battery is unplugged. If you Continue to boot the system, the battery-backed cache will not function.

MegaRAID Storage Manager Battery Backup Unit (BBU) Retention Test Failed

AIS Monitoring Platform has discovered that the Battery backup unit (BBU) Retention test failed. The controller supports a battery backup unit (BBU) for maintaining memory content in case of an AC power failure. The principal purpose of the BBU is to provide cache fault tolerance during a power glitch however, the BBU is capable of sustaining memory content for hours at a time, depending on the type and size of the memory. This condition can occur if the battery backup unit (BBU) retention test fails. If this is the case then replace the BBU.

MegaRAID Storage Manager Battery Is Discharging

AIS Monitoring Platform has discovered that the Battery is discharging. Your RAID battery has a maximum number of charge and discharge cycles. When the BIOS displays this warning, the battery has reached the maximum number of cycles. Replace the battery.

MegaRAID Storage Manager Battery Temperature Is High

AIS Monitoring Platform has discovered that the Battery Temperature is High. When the battery temperature is high, the BIOS displays this warning. Your system is too hot. Check the air temperature and remove any obstructions to airflow. The battery is heated at a high temperature. If the error occurs frequently, take the battery replacement into account.

MegaRAID Storage Manager Battery/charger Problems Detected

AIS Monitoring Platform has discovered that the controller battery cannot recharge. The battery may have been already recharged the maximum number of times. In addition, the battery charger may not be working.

MegaRAID Storage Manager Consistency Check Aborted Due To Ownership Loss On Virtual Disk

AIS Monitoring Platform has discovered that the Consistency check aborted due to ownership loss on Virtual Disk. Consistency check is an operation that verifies that all stripes in a virtual disk with a redundant RAID level are consistent and that automatically fixes any errors. For RAID 1 disk groups, this operation verifies correct mirrored data for each stripe.

MegaRAID Storage Manager Consistency Check Failed/aborted On Virtual Disk

AIS Monitoring Platform has discovered that the consistency check failed/aborted on virtual disk. An operation that verifies that all stripes in a virtual disk with a redundant RAID level are consistent and that automatically fixes any errors. Manages consistency check operations on selected VD(s) and adapter(s). The consistency check operation impacts the performance of the selected adapter(s). If the error occurs frequently take the preventive replacement of physical drives into account.

MegaRAID Storage Manager Consistency Check Found Inconsistent Parity On VD Strip

AIS Monitoring Platform has discovered that the consistency check fails on virtual disk. An operation that verifies that all stripes in a virtual disk with a redundant RAID level are consistent and that automatically fixes any errors. Manages consistency check operations on selected VD(s) and adapter(s). The consistency check operation impacts the performance of the selected adapter(s). If the error occurs frequently take the preventive replacement of physical drives into account.

MegaRAID Storage Manager Controller Battery Is Discharged

AIS Monitoring Platform has discovered that the controller battery is discharged and needs reconditioning. A battery recondition fully discharges and then recharges the battery. When the battery needs reconditioning, the controller reports its state as Degraded. In addition, the controller may generate event to indicate that the battery needs reconditioning. This condition can also occur if the battery hardware is missing or malfunctioning, or the battery is unplugged.

MegaRAID Storage Manager Controller Cache Discarded Due To Memory Or Battery Problems

AIS Monitoring Platform has discovered that the Controller cache discarded due to memory or battery problems. This message occurs under the following conditions: The adapter detects that the cache in the controller cache has not yet been written to the disk subsystem. The controller detects an error-correcting code (ECC) error while performing its cache checking routine during initialization. The controller then discards the cache rather than sending it to the disk subsystem because the data integrity cannot be guaranteed. To resolve this problem, allow the battery to charge fully. If the problem persists, the battery or adapter DIMM might be faulty.

MegaRAID Storage Manager Drive Is Not Certified

AIS Monitoring Platform has discovered that the physical disk does not comply with the standards set by the manufacturer and is not supported. Replace the physical disk with a physical disk that is supported.

MegaRAID Storage Manager Fan Removed Or Failure

AIS Monitoring Platform has discovered that the Fan has removed or failed. A failure of one or more fans was detected by the thermal monitor facility in the specified server.

MegaRAID Storage Manager Hot Spare SMART Polling Failed

AIS Monitoring Platform has discovered that the Hot spare SMART polling failed. The controller firmware attempted to do SMART polling on the hot spare but was not able to complete the SMART polling. The controller has lost communication with the hot spare. Remove and then reinsert the physical disk that is the hot spare. After the physical disk is reseated, reassign it as the hot spare. To verify that communication with the hot spare is restored, initiate a Clear task on the hot spare or run diagnostics on the hot spare. If a server-internal cable connects the controller directly to the hot spare, make sure the cables are attached securely.

MegaRAID Storage Manager Link Lost On SAS Wide Port

AIS Monitoring Platform has discovered Link lost on SAS wide port. Each controller has one or more ports. Disk drives and other devices are attached to the ports. This condition occurs if the link is lost on SAS wide port. Either it is a problem with the controller or problem with the disk attached to the controller. If the error occurs frequently, plan the preventive replacement of the disk and disk array controller.

MegaRAID Storage Manager Patrol Read Error

AIS Monitoring Platform has discovered Patrol read error. The Patrol Read feature scans physical disk drives for possible media errors and initiates corrective steps to ensure data availability and recoverability in case of a disk failure in redundant RAID configurations. This feature has performance implications that depend on Patrol Read settings. A process that checks the physical disks in a storage configuration for physical disk errors that could lead to drive failure and lost data. The Patrol Read operation can find and sometimes fix any potential problem with physical disks prior to host access. This enhances overall system performance because error recovery during a normal I/O operation may not be necessary.

MegaRAID Storage Manager Physical Disk Missing

AIS Monitoring Platform has discovered that the Physical Disk is missing. A physical disk that was Online, but which has been removed from its location. Check the cable, power connection, backplane, SATA/SAS port, and the hard drive, to find out why the specific Physical drive is plugged out.

MegaRAID Storage Manager Physical Disk Predictive Failure

AIS Monitoring Platform has discovered physical disk predictive failure. Physical disk is a non-volatile, randomly addressable device for storing data. Physical disks are rewritable and commonly referred to as disk drives. This condition can occur if a physical disk that was originally configured as Online or Hot Spare, but on which the firmware detects an unrecoverable error. This also indicates the physical disk failure. Take the preventive replacement of physical drives into account.

MegaRAID Storage Manager Physical Disk Rebuild Not Possible As SAS/SATA Is Not Supported In An Array

AIS Monitoring Platform has discovered that the rebuild is not possible as SAS/SATA is not supported in the same virtual disk. Check whether physical drives to be supported are used.

MegaRAID Storage Manager Possible Hardware Problems (Unknown)

AIS Monitoring Platform has discovered hardware problems. This condition occurs when the MegaRAID Storage Manager detects any hardware problems on the server.

MegaRAID Storage Manager Puncturing Bad Block

AIS Monitoring Platform has discovered puncturing of bad block. A system and method for identifying physical blocks marked as logically bad or punctured during a drive rebuild process enabling the information handling system to process these blocks more intelligently and preventing existing drive physical media errors from needlessly being copied and propagated to new drives. Various implementations of the invention allow physical blocks on a target drive to be marked as punctured so they can be diagnosed to verify that they have not been erroneously marked as being bad, thereby reducing the number of misdiagnosed drive failures. This might also impact data loss. If the error occurs frequently take the preventive replacement of physical drives into account.

MegaRAID Storage Manager Rebuild Failed

AIS Monitoring Platform has discovered that the rebuild had failed. Rebuild is a process of regeneration of all data to a replacement disk in a redundant virtual disk after a physical disk failure. A disk rebuild normally occurs without interrupting normal operations on the affected virtual disk, though some degradation of performance of the disk subsystem can occur. This condition can occur if the rebuild is aborted by any user, or rebuild failed due to source drive error or target drive error. Rebuild stopped due to loss of cluster ownership. If rebuild failure is due to source physical drive or target physical drive then take the replacement of the physical drive into account.

MegaRAID Storage Manager SAS Topology Error

AIS Monitoring Platform has discovered that SAS topology error. Check the SAS topology configuration. There may be problems with the cables such as a loose connection or an invalid cabling configuration. Verify that the firmware is a supported version.

MegaRAID Storage Manager Sensor Bad On Enclosure

AIS Monitoring Platform has discovered Sensor bad on enclosure. Enclosure management is the intelligent monitoring of the disk subsystem by software and/or hardware. The disk subsystem can be part of the host computer or can reside in an external disk enclosure. Enclosure management helps you stay informed of events in the disk subsystem, such as a drive or power supply failure. Enclosure management increases the fault tolerance of the disk subsystem. This condition can occur if the sensor on enclosure have gone bad. The enclosure sensors monitor the fan speeds, temperature probes, and so on. If this condition is true then you wont have the information on the disk subsytem status.

MegaRAID Storage Manager Single Bit Error Correction Code (ECC) Threshold Error

AIS Monitoring Platform has discovered that an error involving single bit has been encountered during a read or write operation on the controller memory. The error correction algorithm recalculates parity data during read and write operations. If an error involves only a single bit, it may be possible for the error correction algorithm to correct the error and maintain parity data. This might also been due to the controller memory is beginning to malfunction. Replace the controller memory immediately to avoid loss of functionality.

MegaRAID Storage Manager Temperature Sensor Differential Detected On Enclosure

AIS Monitoring Platform has discovered temperature sensor differential on enclosure. The firmware has detected a temperature sensor differential in the enclosure. Monitor the enclosure for other alerts related to the temperature. For example, you may receive alerts related to the fan or temperature probes. Check the health of the enclosure and its components. Replace any component that is failed.

MegaRAID Storage Manager Temperature Sensor Exceeds Error Threshold On Enclosure

AIS Monitoring Platform has discovered that the temperature sensor on the backplane board, system board, or drive carrier in the specified system exceeded its error threshold. Check the airflow, room temperature, and fans on and around the enclosure.

MegaRAID Storage Manager Temperature Sensor Exceeds Warning Threshold On Enclosure

AIS Monitoring Platform has discovered that the temperature sensor on the backplane board, system board, or drive carrier in the specified system exceeded its warning threshold. Check the airflow, room temperature, and fans on and around the enclosure.

MegaRAID Storage Manager The Controller Battery Not Present Or Has Been Removed

AIS Monitoring Platform has discovered that the controller cannot communicate with the battery, the battery may be removed, or the contact point between the controller and the battery may be burnt or corroded.

MegaRAID Storage Manager Unrecoverable Medium Error During Recovery

AIS Monitoring Platform has discovered unrecoverable medium error during recovery. This can occur if the drive is in degraded condition. If user data is stored at the address in error it cannot be read. The reconstruction operation cannot complete because of an unrecoverable read error on one of the drives needed for reconstruction. This can also happen due to drive failure. If the error occurs frequently replace the drive.

MegaRAID Storage Manager Virtual Disk Is Partially Degraded

AIS Monitoring Platform has discovered that the physical disk included in a redundant virtual disk had failed. Because the virtual disk is redundant (uses mirrored or parity information) and only one physical disk has failed, the virtual disk can be rebuilt. Configure a hot spare for the virtual disk if one is not already configured. Rebuild the virtual disk by first configuring a hot spare for the disk, and then initiating a write operation to the disk. The write operation will initiate a rebuild of the disk.

Multiprocessor Computer CPU Stepping Level Mismatch

This alert condition indicates that the CPUs in the computer are not all at the same stepping level. Windows has generated an informational message to the Event log an on-screen message will not be received. In multiprocessor systems with CPUs at different revision levels, the operating system must restrict itself to the features of the least capable CPU in order to use all the CPUs in the system. If problems occur or performance issues are noticeable, you should contact the CPU manufacturer to see if this processor combination is supported.

NetRAID Not In Running State

This alert condition indicates that the NetRAID service is not running.

NetRAID Not In Running State [Unexpected]

This alert condition indicates that the NetRAID service terminated unexpectedly.

New Technology File System (Ntfs) The File System Structure On Disk Is Corrupt And Unusable

This alert condition indicates that the file system on the volume may be corrupt. This issue may have occurred as the result of bad disk sectors or I/O requests issued by the file system to the disk sub-system that did not complete successfully.

PowerAlert UPS Engine Not In Running State

This alert condition indicates that the PowerAlert UPS Engine service is not running.

PowerAlert UPS Engine Not In Running State [Unexpected]

This alert condition indicates that the PowerAlert UPS Engine service terminated unexpectedly.

Promise FastTrak Family Controller Port Timeout

AIS Monitoring Platform has discovered port timeouts due to prolonged inactivity. To correct this condition all associated busses were reset. This can be caused by a bad RAID controller. This can also be caused by old BIOS or RAID controller firmware. Verify that the cables connecting the drives and hotswap cage are in good shape and firmly plugged in. You can also update your BIOS or RAID controller firmware to the latest version per the manufacture’s instructions.

Promise FastTrak Fasttx2k Controller Port Timeout

AIS Monitoring Platform has discovered port timeouts due to prolonged inactivity. To correct this condition all associated busses were reset. This can be caused by a bad RAID controller. This can also be caused by old BIOS or RAID controller firmware. Verify that the cables connecting the drives and hotswap cage are in good shape and firmly plugged in. You can also update your BIOS or RAID controller firmware to the latest version per the manufacture’s instructions.

Promise FastTrak Fasttx2k Controller Driver Detected An Internal Error In Its Data Structures

AIS Monitoring Platform has discovered an internal error in the controller driver data structures. This condition may occur if there is any controller problem on the server. This may also be due to the controller not having latest drivers up to date.

Promise Message Agent Fan Stopped

This alert condition indicates that the fan in the enclosure has stopped. The fan may be faulty or not present, or there may be a broken cable connection. This issue can also occur if the LS (Loop Redundancy circuit/SCSI enclosure services) module connectionis broken, or the management hardware is bad. Immediately replace the fan that has failed.

Promise Napa I2API Bad Sectors Observed

AIS Monitoring Platform has discovered a disk problem, there might be Bad sectors on the disk.

Promise Napa I2API Disk Unplugged

This alert condition indicates that the disk has been unplugged. A physical disk that was online, has been removed from its location. The cable, power connection, backplane, and hard drive should be checked to determine why the specific physical drive is unplugged.

Promise Napa I2API Drive Goes Offline

This alert condition indicates that the physical disk is offline a storage component (such as a physical disk or an enclosure) has failed. The failed component may have been identified by the controller while performing a rescan or a consistency check task. The failed component needs to be repaced. You can identify which disk has failed by locating the disk with the red X status. A rescan should be performed after the disk is replaced.

Promise Napa I2API Possible Disk Issue (Unknown)

This alert condition indicates possible disk failures. This condition occurs when the Promise Array management console detects any disk problems on a server. You should provide the NOC with detailed information.

Promise SATAII150 IDE Controller Port Timeout Due To Prolonged Inactivity

This alert condition indicates a port timeout due to prolonged inactivity. All associated busses were reset in an effort to clear the condition. The cables going to the drives/hotswap cage should be examined to ensure that they are plugged in and in good condition. The issue could also be related to BIOS and/or RAID controller firmware that has not been updated.

Promise Technology Inc Ultra IDE Controller Old Or Out Of Date Firmware

AIS Monitoring Platform has discovered that the device firmware is old or out of date. This may result in slow performance of the server.

Promise Technology Inc Ultra IDE Controller Port Timeout Due To Prolonged Inactivity

AIS Monitoring Platform has discovered port timeout due to prolonged inactivity. All associated busses were reset in an effort to clear the condition. This may be due to the bad RAID controller. Verify that the cables going to the drives / hotswap cage are in good shape and plugged in. This might be also due to BIOS and the RAID controller firmware not been update.

RAID Storage Manager Agent Not In Running State

This alert condition indicates that the RAID Storage Manager Agent service is not running.

RAID Storage Manager Agent Not In Running State [Unexpected]

This alert condition indicates that the RAID Storage Manager Agent service terminated unexpectedly.

RAID_SERVER Not In Running State

This alert condition indicates that the RAID_SERVER service is not running.

RAID_SERVER Not In Running State [Unexpected]

This alert condition indicates that the RAID_SERVER service terminated unexpectedly.

RaidService Disk Initialization Failed

AIS Monitoring Platform has discovered that the disk initialization failed. This may be due to the controller cannot communicate with attached devices. A disk may be removed or contain errors. Cables may also be loose or defective. Power down and reset the physical disks. Verify the health of attached devices. If a physical disk has failed, then replace the physical disk. Make sure the cables are attached securely.

Redundant Power Supply Of External Storage Device Has Reported A Fault

This alert condition indicates that the external storage device redundant power supply has reported a fault. This can occur if the external storage device redundant power supply has failed or been removed from the storage chassis.

Reset To Device Controller Issue Found

This alert condition indicates that a controller problem exists the device attached to the controller has reset.

SCSI Bus Fault Occurred On Storage Box

AIS Monitoring Platform has discovered that SCSI bus fault occurred on Storage Box, which may result in a downshift in transfer rate for one or more hard drives on the bus. This might be due to the old firmware. Conflicts with RILO (Remote Insight Lights Out) also may result this condition.

Server Agents Remote Insight Agent Self Test Error

AIS Monitoring Platform has discovered Remote Insight Agent self test error. A self-test error almost always refers to a hardware problem. The Remote Insight board has failed an internal test. The probable cause is a critical component has failed. Further use of this board is not recommended.

Server Agents Controller Interface Error

AIS Monitoring Platform has discovered controller interface error. This failure occurs on HP ProLiant Servers and it is a firmware issue. Please verify your firmware revision of the iLO Board to have the current version running. This should help to get the problem solved.

Server Agents Fault Tolerant Power Supply Sub System Is In A Failed State

This alert condition indicates that the previously operational power supply is no longer operating. One of the component power supplies that make up the redundant power supply has failed. The drive system (either a drive sub-system or a power supply for the main unit) continues to operate. If the remaining power supply fails, the drive system will lose all power and data loss could occur. To correct this situation, you should schedule a time to bring the device down and replace the failed power supply.

Server Agents Power Subsystem Configuration Error

This alert condition indicates a power sub-system configuration error. This indicates that the power sub-system has been improperly configured. The power enclosure cabling should be checked.

Server Agents The Fan Degraded On Chassis

This alert condition indicates that the chassis fan has become degraded. This indicates that one of the fans on the enclosure has failed but there are still enough fans in the fan sub-system to keep the enclosure cool. The failed fan should be replaced.

Server Agents The Fans Are No Longer Redundant On Chassis

This alert condition indicates that the fan has lost redundancy. A failure of one or more fans was detected. It should be verified that the fan has adequate ventilation. If the fan is not blocked and ventilation is adequate, the fan connections should be checked. If this does not resolve the issue, replace any failed or missing fans.

Server Agents The Rack Power Supply Detected An Input Line Voltage Problem

This alert condition indicates that the rack power supply detected an input line voltage problem. The power input for the power supply should be checked and any failed power supplies should be replaced as soon as possible.

Server Chassis Cover Is Open

This alert condition indicates a chassis intrusion. The chassis of an attached system has been opened.

ServeRAID 7e SATA Controller Hardware Problems

This alert condition indicates a controller issue. The source of the issue may be the controller itself or, more likely, a device attached to the controller. Potential hardware-related causes include: poor cabling, incorrect termination or transfer rate settings, slow device relinquishment of the SCSI bus, a faulty device, or in rare cases, a poorly-written device driver.

ServeRAID 7e SATA Device Did Not Respond Within The Timeout Period

This alert condition indicates that the device did not respond within the timeout period, which indicates a problem communicating with the device across the SCSI interface. A single occurrence of this event may not indicate a problem, but repeated occurrences may warrant investigation. When troubleshooting, keep in mind that these events are issued by the device driver for the attached storage devices. This could be a hardware or software-related issue and will be observed after a server reboots.

ServeRAID 7e SATA Device Failed To Allocate Memory

This alert condition indicates that the controller driver failed to allocate memory. Memory allocation failure is a fatal issue that indicates a server is running out of memory. This issue will cause unexpected restarts and system freezes and occurs as the result of a driver memory leak.

ServeRAID 7e SCSI Raid Controller Driver Failed To Allocate Memory

AIS Monitoring Platform has discovered that the controller driver failed to allocate memory. Failed to allocate memory is completely fatal. It means that it wasn’t able to find enough memory space for itself. This condition indicates that server is running out of memory and this can cause unexpected restart or freezing issue, this is due to a driver causing memory leak.

Silicon Image SiI 0680 ATA133 Controller Port Timeout Due To Prolonged Inactivity

AIS Monitoring Platform has discovered port timeout due to prolonged inactivity. All associated busses were reset in an effort to clear the condition. This may be due to the bad RAID controller. Verify that the cables going to the drives / hotswap cage are in good shape and plugged in. This might be also due to BIOS and the RAID controller firmware not been updated.

SiS 180 RAID Controller Port Timeout Due To Prolonged Inactivity

AIS Monitoring Platform had discovered controller port timeout due to prolonged inactivity. All associated busses were reset in an effort to clear the condition. This may be due to the bad RAID controller. Verify that the cables going to the drives / hotswap cage are in good shape and plugged in. This might be also due to BIOS and the RAID controller firmware not been updated.

Storage Agents ATA RAID Logical Drive Status Changed To Rebuilding

AIS Monitoring Platform has discovered that the Compaq Drive Array Logical Drive Status Changed to rebuilding. This indicates that the logical drive is currently doing Automatic Data Recovery. During Automatic Data Recovery, fault tolerance algorithms restore data to the replacement drive.

Storage Agents Compaq Drive Array Logical Drive Status Changed To Expanding

AIS Monitoring Platform has discovered that the Compaq Drive Array Logical Drive Status Changed to expanding. Indicates that the logical drive is currently doing Automatic Data Expansion. During Automatic Data Expansion, fault tolerance algorithms redistribute logical drive data to the newly added physical drive.

Storage Agents Compaq Drive Array Logical Drive Status Changed To QueuedForExpansion

AIS Monitoring Platform has discovered that the Compaq Drive Array Logical Drive Status Changed to queuedForExpansion. This indicates that the logical drive is ready for Automatic Data Expansion. The logical drive is in the queue for expansion.

Storage Agents Compaq Drive Array Logical Drive Status Changed To ReadyForRebuild

AIS Monitoring Platform has discovered that the Compaq Drive Array Logical Drive Status Changed to readyForRebuild. This indicates that the logical drive is ready for Automatic Data Recovery. The physical drive that failed has been replaced, but the logical drive is still operating in Interim Recovery Mode.

Storage Agents Compaq Drive Array Logical Drive Status Changed To Rebuilding

AIS Monitoring Platform has discovered that the Compaq Drive Array Logical Drive Status Changed to rebuilding. This indicates that the logical drive is currently doing Automatic Data Recovery. During Automatic Data Recovery, fault tolerance algorithms restore data to the replacement drive.

Storage Agents Compaq Drive Array Logical Drive Status Changed To Recovering

AIS Monitoring Platform has discovered that the Compaq Drive Array Logical Drive Status Changed to recovering. This indicates that the logical drive is using Interim Recovery Mode. In Interim Recovery Mode, at least one physical drive has failed, but the logical drive’s fault tolerance mode lets the drive continue to operate with no data loss.

Storage Agents Compaq Drive Array Logical Drive Status Changed To WrongDrive

AIS Monitoring Platform has discovered that the Compaq Drive Array Logical Drive Status Changed to wrongDrive. This indicates that the wrong physical drive was replaced after a physical drive failure.

Storage Agents Compaq Drive Array Physical Drive Status Changed To Failed

AIS Monitoring Platform has discovered that the Compaq Drive Array Physical Drive Status Changed to failed. Physical Drive Status Change. This trap indicates that the agent has detected a change in the status of a drive array physical drive which has failed. Replace the physical drive.

Storage Agents Compaq SCSI Tape Drive Status Change To MissingWasFailed

AIS Monitoring Platform has discovered that the Compaq SCSI Tape Drive Status Change to missingWasFailed. Tape Drive Status has Changed. The Storage Agent has detected a change in the status of a tape drive. This indicates that a tape drive had a status of failed and is no longer operational. It seems that the drive has been removed as it has failed.

Storage Agents Compaq SCSI Tape Drive Status Change To Offline

AIS Monitoring Platform has discovered that the Compaq SCSI Tape Drive Status Change to offline. This indicates that the Agents can no longer communicate with the tape drive. This could be caused by a cabling problem or the tape drive may be powered off.

Storage Agents Compaq Storage System Temperature Is Degraded

AIS Monitoring Platform has discovered that the Compaq Storage System Temperature is Degraded. The agent has detected a temperature status that has been set to degraded. The storage system’s temperature is outside of the normal operating range. Shut down the storage system as soon as possible. Be sure that the storage system environment is being cooled properly and that no components are overheated.

Storage Agents Could Not Read The Registry Subkey

AIS Monitoring Platform has discovered that the storage agent could not read the registry subkey for the device. This error can be caused by a corrupt registry or a low memory condition. Rebooting the server may correct this error.

Storage Agents Drive Array Accelerator Bad Data

AIS Monitoring Platform has discovered that the array accelerator board attached to the array controller is reporting that it contains bad cached data. This indicates that the agent has detected an array accelerator cache board that has lost battery power. If data was being stored in the accelerator cache memory when the server lost power, that data has been lost.

Storage Agents Drive Array Accelerator Status Changed To Not Configured

AIS Monitoring Platform has discovered that the Drive Array Logica Drive Status Changed to Not configured. This indicates that the disk in the array is not configured.

Storage Agents Drive Array Accelerator Status Changed To Perm Disabled

AIS Monitoring Platform has discovered that the Drive Array Accelerator Status Changed to permDisabled. Accelerator Board Status Change. This trap signifies that the agent has detected a change in the status of an array accelerator cache board. Since the accelerator board status is permDisabled, you may need to replace the accelerator board.

Storage Agents Drive Array Accelerator Status Changed To TmpDisabled

AIS Monitoring Platform has discovered that the Drive Array Accelerator Status Changed to tmpDisabled. Accelerator Board Status Change. This trap signifies that the agent has detected a change in the status of an array accelerator cache board. Accelerator Temporarily disabled would mean the battery is not charged enough/or failed. Run the ADU to confirm this. Once confirmed, replace the battery. Allow 72 Hrs the battery to charge completely. This can also be due to firmware problems. Please note, The firmware of the controller has to be the latest.

Storage Agents Drive Array Controller Status Changed To General Failure

AIS Monitoring Platform has discovered that the Drive Array controller status changed to general failure. Controller Status has Changed. This trap indicates that the agent has detected a change in the status of a drive array controller. The board status has detected generalFailure, you may need to replace the controller.

Storage Agents Drive Array Logical Drive Is Ready For Rebuild

AIS Monitoring Platform has discovered that the Drive Array Logical Drive Status Changed to readyForRebuild. This indicates that the logical drive is ready for Automatic Data Recovery. The physical drive that failed has been replaced, but the logical drive is still operating in Interim Recovery Mode.

Storage Agents Drive Array Logical Drive Is Rebuilding

AIS Monitoring Platform has discovered that the Drive Array Logical Drive is rebuilding. This indicates that the logical drive is currently doing Automatic Data Recovery. During Automatic Data Recovery, fault tolerance algorithms restore data to the replacement drive.

Storage Agents Drive Array Logical Drive Status Has Changed To Expanding

AIS Monitoring Platform has discovered that the Array Logical Drive status has changed to expanding. This indicates that the logical drive is currently doing Automatic Data Expansion. During Automatic Data Expansion, fault tolerance algorithms redistribute logical drive data to the newly added physical drive.

Storage Agents Drive Array Logical Drive Status Has Changed To Queued For Expansion

AIS Monitoring Platform has discovered that the Array Logical Drive Status Changed to queuedForExpansion. This indicates that the logical drive is ready for Automatic Data Expansion. The logical drive is in the queue for expansion.

Storage Agents Drive Array Physical Drive Predictive Failure

This alert condition indicates that the drive array physical drive status has changed to predictiveFailure. This trap indicates that the agent has detected a change in the status of a drive array physical drive which points to predictive failure. Data loss could occur. You should replace the failed physical drive.

Storage Agents Drive Array Spare Drive Status Changed To Inactive

AIS Monitoring Platform has discovered that the Drive Array Spare Drive Status Changed to Inactive. This indicates that the monitored system has an on-line spare configured, but is not currently in use.

Storage Agents External Array Logical Drive Status Changed To Expanding

AIS Monitoring Platform has discovered that the External Array Logical Drive Status Changed to Expanding. This indicates that the logical drive is currently doing Automatic Data Expansion. During Automatic Data Expansion, fault tolerance algorithms redistribute logical drive data to the newly added physical drive.

Storage Agents External Array Logical Drive Status Changed To Queued For Expansion

AIS Monitoring Platform has discovered that the External Array Logical Drive Status Changed to Queued for expansion. This indicates that the logical drive is ready for Automatic Data Expansion. The logical drive is in the queue for expansion.

Storage Agents External Array Logical Drive Status Changed To Ready For Rebuild

AIS Monitoring Platform has discovered that the External Array Logical Drive Status Changed to Ready for Rebuild. This indicates that the logical drive is ready for Automatic Data Recovery. The physical drive that failed has been replaced, but the logical drive is still operating in Interim Recovery Mode.

Storage Agents External Array Logical Drive Status Changed To Rebuilding

AIS Monitoring Platform has discovered that the External Array Logical Drive Status Changed to Rebuilding. This indicates that the logical drive is currently doing Automatic Data Recovery. During Automatic Data Recovery, fault tolerance algorithms restore data to the replacement drive.

Storage Agents External Array Logical Drive Status Changed To Recovering

AIS Monitoring Platform has discovered that the External Array Logical Drive Status Changed to Recovering. This indicates that the logical drive is using Interim Recovery Mode. In Interim Recovery Mode, at least one physical drive has failed, but the logical drive’s fault tolerance mode lets the drive continue to operate with no data loss.

Storage Agents External Array Physical Drive Status Changed To Failed

AIS Monitoring Platform has discovered that the External Array Physical Drive Status Changed to Failed. This indicates that the drive is no longer operating and should be replaced.

Storage Agents External Array Physical Drive Status Changed To Not Configured

AIS Monitoring Platform has discovered that the External Array Physical Drive Status Changed to Not configured. This indicates the drive is present, but is not part of any logical drive configuration.

Storage Agents External Array Physical Drive Status Changed To ThreshExceeded

AIS Monitoring Platform has discovered that the External Array Physical Drive Status Changed to threshExceeded. This indicates that the drive has a threshold exceeded error and should be replaced.

Storage Agents Insight Storage Agent Service Is Not Running

AIS Monitoring Platform has discovered that the Storage Agent service is not running. The SNMP Agent has determined that the Storage Agent service is not running. Stop the SNMP service and restart the Storage Agents service. If the error persists, reinstalling the Insight Agents might correct this error.

Storage Agents Possible Issue With Drive Array Logical Drive

This alert condition indicates a potential issue with the drive array logical drive. This indicates that the instrument agent does not recognize the drive. The instrument agent and/or driver software may need to be upgraded.

Storage Agents Possible Issue With The Array Accelerator Board

AIS Monitoring Platform has discovered possible issue with array accelerator board. External Array Accelerator Board Status Change. This trap indicates that the agent has detected a change in the status of an Array Accelerator Cache Board. If the accelerator board status is permDisabled, you may need to replace the accelerator board.

Storage Agents Possible Issue With The Drive Array Physical Drive

This alert condition indicates a potential issue with the drive array physical drive. This indicates that the instrument agent does not recognize the drive. You may need to upgrade your instrument agent and/or driver software.

Storage Agents Possible Issue With The Spare Drive

AIS Monitoring Platform has discovered possible issue with the spare drive. This indicates that the instrument agent does not recognize the drive. You may need to upgrade your instrument agent and/or driver software.

Storage Agents Possible Issue With The Storage System Recovery Server Option

AIS Monitoring Platform has discovered possible issue with the Storage System Recovery Server Option. Storage System Recovery Server Option Status Change. The agent has detected a change in the recovery server option status of a storage system. If the RSO status is noSecondary or linkDown, be sure that the secondary server is operational and that all cables are connected properly. If the RSO status is secondaryRunningAuto or secondaryRunningUser, examine the primary server for failed components.

Storage Agents Possible Issue With The Tape Library

AIS Monitoring Platform has discovered possible issue with the tape library. Tape Library Status Change. This trap indicates that the agent has detected a change in the status of a tape library. If the tape library is failed, check the tape library front panel.

Storage Agents SCSI Tape Drive Head Needs Cleaning

AIS Monitoring Platform has discovered that the SCSI Tape Drive Head Needs Cleaning. This indicates Tape Drive Cleaning Required. The Insight Agent has detected a tape drive that needs to have a cleaning tape inserted and run. This causes the tape drive heads to be cleaned.

Storage Agents The Array Accelerator Board Battery Failed

AIS Monitoring Platform has discovered that the array accelerator board battery failed. This trap signifies that the agent has detected a battery failure associated with the array accelerator cache board. The battery pack is below the sufficient voltage level and has not recharged in 36 hours. Your Array Accelerator board needs to be serviced.

The CPUs In This Multiprocessor System Are Not All The Same Revision Level

AIS Monitoring Platform has discovered that the CPUs in the multiprocessor system are not all the same revision level. This condition will alert only if it detect revision level difference in Multiprocessor system.

The Driver For The Display Device Got Stuck In An Infinite Loop

AIS Monitoring Platform has discovered : The driver ati2dvaa for the display device \Device\Video0 got stuck in an infinite loop. This usually indicates a problem with the device itself or with the device driver programming the hardware incorrectly. Please check with your hardware device vendor for any driver updates.

Uninterruptible Power Supply AVR Trim Active

This alert condition indicates that the AVR Trim is active on the Uninterruptible Power Supply (UPS). The UPS is using AVR Trim to correct a high input voltage without switching to battery power. This event indicates that the UPS power supply line is supplying too much voltage and the AVR technology in the UPS is trimming the voltage to an acceptable level. The Smart UPS activates its AVR Trim in order to protect the connected equipment from high incoming voltage.

Uninterruptible Power Supply Insufficient Runtime Available

This alert condition indicates that there is insufficient Runtime available. This can be caused by having too much load on the Uninterruptible Power Supply (UPS), or by the UPS batteries not being fully charged. If the UPS batteries are fully charged, either remove the load from the UPS, decrease the shutdown delay time for the UPS On Battery event, or decrease the command file execution time on the Configure Shutdown page. This condition indicates that the battery should be replaced, but the battery will still provide backup power. This condition does not indicate that the battery has already failed.

Uninterruptible Power Supply Lost Communication With UPS

This alert condition indicates that serial and network communication has been lost between the PowerChute application on a server and the Uninterruptible Power Supply (UPS). In the event of a power failure that forces the UPS to go to battery power, PowerChute will be unable to communicate with the Management Card. As a result, the PowerChute application will be unable to determine how much UPS runtime is available before the UPS shuts down (in the event of a prolonged power outage).

Uninterruptible Power Supply Output Load Threshold Exceeded

This alert condition indicates that the APC unit is overloaded. This indicates that the APC unit cannot accommodate the load of the devices plugged in. Cut the load down by unplugging some of the devices from the UPS or increase the UPS capacity.

Uninterruptible Power Supply Site Wiring Fault

This alert condition indicates that the Uninterruptible Power Supply (UPS) has a site wiring fault. This could be because of an overloaded neutral wire, reversed polarity (hot and neutral wires reversed) or a missing ground wire. You should verify that the APC unit is plugged into a properly grounded outlet.

Uninterruptible Power Supply The UPS Service Is Not Configured Correctly

This alert condition indicates that the UPS service is incorrectly configured. This issue can occur if the UPS service doesn’t know which UPS to use. A configuration error occurred in the UPS service.

Uninterruptible Power Supply Unable To Communicate With UPS

AIS Monitoring Platform has discovered that the PowerChute software is not able to communicate with UPS. This might be the problem of the cable between UPS and server. The connection may be USB, Serial or Network.

VIA Technologies, Inc VIA IDE\SATA RAID Controllers Port Timeout

AIS Monitoring Platform has discovered port timeouts due to prolonged inactivity. To correct this condition all associated busses were reset. This can be caused by a bad RAID controller. This can also be caused by old BIOS or RAID controller firmware. Verify that the cables connecting the drives and hotswap cage are in good shape and firmly plugged in. You can also update your BIOS or RAID controller firmware to the latest version per the manufacture’s instructions.

VIA Technologies, Inc VIA Serial ATA RAID Controller Port Timeout

AIS Monitoring Platform has discovered port timeouts due to prolonged inactivity. To correct this condition all associated busses were reset. This can be caused by a bad RAID controller. This can also be caused by old BIOS or RAID controller firmware. Verify that the cables connecting the drives and hotswap cage are in good shape and firmly plugged in. You can also update your BIOS or RAID controller firmware to the latest version per the manufacture’s instructions.

VIA Technologies, Inc (viadsk) Controller Old Or Out Of Date Firmware

This alert condition indicates that the device firmware is old or out-of-date. This may result in slow server performance.

VMware SCSI Controller Device Not Ready

AIS Monitoring Platform has discovered that the SCSI controller device is not ready for access. This is a device level error. A misconfigured SCSI host adapter can cause this alert. Please check your SCSI configuration settings. If this does not resolve the alert you may need to follow-up on the manufacturer’s website. This could also indicate a malfunctioning device. The SCSI controller may need replaced.

VMware SCSI Controller Port Timeout

AIS Monitoring Platform has discovered port timeouts due to prolonged inactivity. To correct this condition all associated busses were reset. This can be caused by a bad RAID controller. This can also be caused by old BIOS or RAID controller firmware. Verify that the cables connecting the drives and hotswap cage are in good shape and firmly plugged in. You can also update your BIOS or RAID controller firmware to the latest version per the manufacture’s instructions.

Last modified April 17, 2020