Server/Internet Down


Firewall/ Public IP Down

This alert condition indicates that the firewall/public IP is down.

Monitored Linux Server Or Site Internet Is Down

The IntelliMon agent is sending a periodic keep alive packet to the master server. When the periodic keep alive is not received, the Linux Server is marked as Down. This can occur because the Linux server is down/not responding or because there are site internet connectivity issues.

Monitored Server / Device Down Or Site Internet Is Down

This alert condition indicates that the keep alive packets (which are periodically sent by our agent) are not being received by a managed server from the master server (DC). The server/device may be down/not responding or there may be an issue with the site internet connection.

Last modified April 17, 2020